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Snap Recordings Blog

Hands down, customer loyalty is the best way you can outdo your competition. It’s no longer about who has the lowest price, but the best service that will keep them coming back. This is especially pertinent for phone service, as about 70% will hang up and never think twice about your business again if they have a bad experience while on the line. You can use your phone system to help, not hurt, your customers’ collective satisfaction and build a loyal gathering. It’s all about asking for appropriate feedback and ...
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Technology has placed power in the hands of end users like never before. Users now have control to do work both at the office and remotely, as well as send and receive important information through any device at any time. Your employees are no longer chained to office desks. This perfect storm of ...
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When looking into business phone system options, there are plenty to choose from – especially from a small business perspective. From PBX, VoIP and UC, it can be confusing to narrow down the many contenders that have flooded the market. Either way, having the right phone system is a necessity to ...
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Calling a business for the first time is a lot like going on a blind date. You base a lot on first impressions, and you look for specific traits to determine if you might want to pursue a long-term relationship. One wrong move, and you’re back to looking for other fish in the sea.
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Just like your wardrobe, it’s a very smart idea to refresh your business phone system for the long hot days of summer. Season-focused greetings and on-hold messages can not only provide valuable, up-to-date information for your callers, they can fuel additional sales during these notoriously slow ...
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