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message on hold


give callers a reason to say on the line

Use your customer’s captive time on-hold wisely to share background, insight and information about your business.   Answer typical questions they might ask, prepare them to be served expeditiously or build loyalty through goodwill promotions or offers. Don’t allow their holding time to be a waste of time for them or for you as a business. 

listen to industry examples

Professional Voice Recordings can be used for any Company Type and Industry. Click the play buttons to hear examples.

what can your message on hold contain?

informational messages

Many callers only need basic information about a business, such as business hours, office locations, or fax numbers but like to hear more about the business in lieu of just music. Informational messaging validates your business.


Snap Recordings professional voice solution makes it easy to create creative goodwill gestures, limited-time offers and seasonal promotions that can benefit and endear the customer to your business.

event notifications

Keeping callers aware of the major events in your business such as sales, tradeshows, charities or sponsored events that you are involved with.


Businesses can guide customers to specific services and offerings with promotional messages and advertisements.

preparatory messages

Help make sure that callers can be processed efficiently and expeditiously by reminding them of the information/ documentation they will need to have on hand for their call. Pose questions to them they will need to answer when they are served.

With over 100 voice talents that can serve all industries, as well as options for English and Spanish. Snap Recordings makes creating message on hold for your phone system easy.

Snap Recordings has years of experience in creating messages on hold to support PBX, Call Center and IVR systems.

message on hold pricing

Here’s how it works: $99 for first 100 words. $40 for each additional 100 words.

You receive: 1 audio file which includes a voiceover with
professionally mixed background music.

Length Words Price
1 Minute 100 $99
2 Minute 200 $139
3 Minute 300 $179
4 Minute 400 $219
5 Minute 500 $259
6 Minute 600 $299
7 Minute 700 $339
8 Minute 800 $379
*100 words is equal to approx. 1 minute

Order Add-ons

Background Music
$25 per music track, per message
Rush Delivery
$50 for the first 75 words and $25 for every 75 words thereafter
$12 per 75 words

give callers something to listen to

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