On Hold Messages for
Banks & Credit Unions

An educated customer is your best customer. So, if you had their undivided attention, what would you want your customers to know? On hold marketing offers the perfect opportunity to discuss your financial services, share your bank policies, and assure prospective customers that they have made the right call! In fact, your phone system is a powerful marketing tool, allowing you to easily update your messaging with the season, advertise your loan programs, share customer testimonials, or highlight what sets your bank or credit union apart.

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banking message on hold
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Inform clients of your hours, the types of checking accounts you offer, and how to manage their account online.

Voice Award

Build your credibility by sharing information about your accreditation, industry affiliations, experience, and community involvement.

Voice banking tips

Reduce the frustration of long hold times by keeping callers engaged with informative content such as the advantages of money market accounts and details on your business services.

Choose Your Voice and Music

Choose voice and music that compliments your brand and company values.

Bank & Credit Union Script Examples

ONLINE BANKING

With online banking solutions from J.R. Harris Bank, you will enjoy convenient access to your account and transaction history 24/7! Our secure online portal allows you to check account balances, transfer funds, download eStatements, and pay your bills online! Just visit JR Harris Financial dot com to login, or ask about setting up your online account when we return to the line in just a moment.

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LOANS

Are you looking to purchase a new vehicle, remodel your home, or expand your business? Sycamore Bank & Trust can help! We offer a wide array of loan programs, and our experienced and knowledgable bankers will be happy to work with you to secure the financing you need. See us for mortgage loans, home equity loans, small business loans, auto loans, and more. In addition, we will help you keep your payments within your budget with our flexible loan terms. Ask for details, and please let us know how we may best assist you when we return.

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CREDIT UNION

Apex Credit Union was founded in 1980 with the goal of helping our members to improve the quality of their financial lives. Over the years, we have grown our assets to more than $50 million, allowing us to provide a full range of high-quality financial products to over 6,000 members nationwide. All Apex Credit Union members are shareholders, and have access to lower interest rates on loans; lower fees on checking and money market accounts, and higher rates on savings. Experience the Apex Credit Union for yourself! We appreciate the opportunity to add you to our growing list of satisfied members!

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BUSINESS BANKING

At Silver Mountain Bank, we take great pride in supporting local businesses with our free small business checking and merchant services. Larger businesses can take advantage of our commercial checking, which offers an earnings credit to help offset monthly maintenance fees. One of our financial advisors will be happy to tell you more and help you select the business checking account that's right for your organization. Thank you for holding. Someone will be right with you.

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ABOUT US

Welcome to Prairie Stone Bank. We are proud to be an independently owned financial institution, dedicated to serving individuals and businesses throughout the western suburbs. As one of the first banks in the area, many of our clients have banked with our institution for more than twenty years. So, you can be confident when you put your trust in Prairie Stone! We invite you to visit our website, Prairie Stone Bank dot com to learn more about the full compliment of financial services we provide. Assistance is just moments away.

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LOCATION & HOURS

If you are new to Roselle Credit Union, we welcome you! We are conveniently located at 1800 West Roselle Road, and our lobby and drive-up window are open Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9 until noon. We welcome the opportunity to discuss how you can join our collective of satisfied members, and reap all the benefits Roselle Credit Union has to offer. We will be happy to tell you more and address any questions you may have in just a moment.

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standard pricing

Greetings, Announcements
& Voice Prompts

Starts at $50
$50 per 75 words*
$50 for each additional 75 words thereafter
*75 words is equal to approx. 30 seconds

MESSAGES ON HOLD

Starts at $99
Includes: First 100 Words* and
1 Background Music Track
$40 for each additional 100 words.
*100 words is equal to approx. 1 minute

Order Add-ons

Background Music
$25 per music track, per message
Rush Delivery
$50 for the first 75 words and $25 for every 75 words thereafter
Proofreading
$12 per 75 words
Location Licenses
$10 per additional message on hold
location license. One location license
is included per message on hold.

message on hold subscription plans

All plans are annual plans, paid monthly. Cancellation fee is half the remaining contract fee at time of cancellation.
On Hold Messages going over 400 words will incur a charge of $40 for each additional 100 words.

Order Add-ons

Rush Delivery
$50 for the first 75 words and $25 for every 75 words thereafter
Proofreading
$12 per 75 words
Location Licenses
$10 per additional message on hold
location license. One location license
is included per message on hold.

Start Your Order Now

Creating dynamic and captivating on hold programs has never been easier! Simply create your free account, and you will be taken to our newly updated order portal. In just 3-4 business days, we will deliver your custom Message On Hold in the audio file format you need, so you can easily implement it into your phone system for callers to enjoy.

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