This Agreement constitutes a legal agreement between you ("you" or "User") and Voicewalk, Inc. ("Snap Recordings" or "us"). This Agreement governs your use of our services and platform located at www.Snaprecordings.com, as it may be modified, relocated and/or redirected from time to time (the "Site. Our services, platform and Site are collectively referred to as the "Snap Recordings Platform".
By using the Snap Recordings Platform or any portions thereof, you hereby expressly acknowledge and agree to be bound by the terms and conditions of this Agreement, and any future amendments and additions to this Agreement as we may publish from time to time. Please read this Agreement carefully.
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation: (a) accessing or attempting to access data not intended for your use or logging into an account that you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of the Site or its network; (c) forging any TCP/IP packet header or any part of the header information in any e-mail or other posting to the Site. Violations of the Site’s system or network security may result in civil or criminal liability. We may investigate occurrences that we believe involve such violations and involve and cooperate with law enforcement authorities in prosecuting users of the Site who are involved in such violations.
In the event that you inadvertently obtain access to information belonging to or intended for a third party through the Site, you agree not produce any physical copy of such information, to disregard such information and immediately inform us of such inadvertent access, including the all of the circumstances leading to and surrounding such access and any dissemination of such third party information beyond the Site and all step taken by you or on your behalf to prevent the further dissemination of such third party information.
UPDATING YOUR INFORMATION
As a customer of Snap Recordings, you may alter your customer information or opt-out of receiving communications from us and our partners at any time. We have the following options for changing and modifying your customer information.
You may send an email to email@example.com. Please include your Order ID in the Subject line.
You may visit your online account area at the following URL: http://www.snaprecordings.com
You may send mail to SnapRecordings.com at the following postal address:
269 South Beverly Dr. #378, Beverly Hills CA. 90212 USA
You may call us at (866) 721-SNAP (7627)
We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide email links, to allow you to contact us directly for any purpose, including modifying or cancelling an order or a plan. We strive to promptly reply to your messages.
The information you send to us may be stored and used to improve this site and our products, or it may be reviewed and discarded. However, your information will only be shared with third parties with your explicit permission.
USE AND OWNERSHIP OF RECORDINGS
We produce three types of audio which we license to our customers: Professional Voice overs, Artificial Intelligence (“AI”) Voices and music (collectively, “Recordings”).
Voice Recordings are produced with human talent and use is limited by our agreement with our voice talent. Any Voice Recording made with the Snap Recording technology is solely for the use in your phone service. Under no circumstances may any Voice Recording, or any parts thereof, be used for any commercial purpose other than in your telephony system. Snap Recordings maintains ownership in the Voice Recordings and grants a perpetual license for use in your phone system. All other use is prohibited.
AI Voices are generated by technology and the basic license provides you with a perpetual license for use in your phone service. However, with an upgraded license, it may be used for such varied uses as video narrations, online marketing video, tutorials, educational content, podcasts and similar non-broadcast uses. You cannot use it for broadcast, resell, software, or video games. A license to expand use to such uses can potentially be procured at additional cost.
If applicable, Snap Recordings grants a license to use music along with recordings. The license terms may vary depending on the Plan. Upon termination of such a subscription plan, the music license will be revoked, unless otherwise provided for in your plan. If you cancel your plan, all music and or messages containing music will need to be removed from your telephony system by the end of your active subscription term. Any further use of the music elements of the recordings is prohibited, without a different license arrangement that may be negotiated with us.
All licenses granted to you are non-exclusive, limited, non-sublicensable, and nontransferable. All rights not expressly granted to you by Snap Recordings are hereby reserved. You may not sublicense or assign the use of the Recordings for standalone distribution.
You agree that you shall not use the Recordings in any of the manners described below:
- Projects and products which incorporate Recordings may not be monetized, which involves the Licensee:
- placing a video or videos containing Recordings on video hosting services such as, but not limited to, YouTube (In the case that we give you a non-broadcast corporate license, you can use recordings for hosting video platforms such as YouTube and Vimeo);
- authorizing the presence of paid advertising with such video(s), and
- being entitled to a share of the revenues from any such advertising.
- The Recordings may not be sold as standalone music files, or included in any other media/stock product, library, or collection for distribution or resale. Licensee may not disassemble, decompile, reverse engineer, translate, or otherwise decode the Recordings for any reason whatsoever.
- Recordings may not be used for product that is intended for resale, such as, but not limited to, digital product (electronic templates for websites or applications, software and mobile applications, video games, stock elements or films/illustrations for resale) or physical product (DVDs, Blue Ray, or external media storage such as USB drives).
- If Licensee provides Recordings or works incorporating the Recordings to a client as part of its work product, the client may not reuse the Recordings or works incorporating the Recordings for any other purpose.
- Recordings may not under any circumstances be used in or in conjunction with, or in any way that might be considered pornographic, obscene, abusive, immoral, illegal or inciteful of an illegal act.
STORAGE OF RECORDINGS
While Snap Recordings will retain a copy of your recordings for at least 30 days after your plan ends, it is imperative that you maintain a copy of your recordings if you intend to access them after your plan ends. Snap Recordings will not be responsible to restore recordings that are deleted or missing.
PERSONAL INFORMATION AND PRIVACY
As stated previously in this policy, we will not share your personal information except with a third party to assist us in the processing or securing of your personal information or when we are required by law unless we have given you notice and choice, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our web site. We may also need to give out your information if one of our partners requires it, but these situations are rare.
All terms of our service and pricing are contained on the site and subject to change at our discretion. Note carefully the use restrictions contained in each plan. Plans may contain restrictions on the number of phone extensions or commercial locations permitted for music and or messages with music to be utilized. You are responsible for informing us if you add phone extensions or any commercial locations that reach your limit. Adding phone extensions or commercial locations exceeding your limit will increase the cost of the plan. We will automatically charge your credit card (or take payment via an alternative method, if applicable) when you inform us. For some users, we will be able to detect the amount of phone extensions and commercial locations that are being utilized. Lowering the number of phone extensions or commercial locations will only affect the price of the next subscription term.
We do our utmost to provide service in a timely manner, but, as described on the site, rush fees may be applied. In general, our plans are sold on an annual basis, with automatic renewal. However, you can cancel or change your plan 30 days before the renewal date unless otherwise provided in your plan. Upon renewal, we may increase your fees if you require more phone extensions or commercial locations. The increased fees will apply at the start of the renewal term. Refunds are on a case-by-case basis.
Additional fees may be charged due to the use of our services at different physical locations. We endeavor to provide our customers with the same voice talent over the course of the use of our services, but we cannot guarantee that voice talent will always be available for further messages.
If agreed upon fees are not paid in a timely manner, we may add termination fees, lock messages from future use and/or delete credits from the customer's account.
USE OF CLIENT'S NAME AND TRADEMARK
If you are a corporation or other type of business, Snap Recordings reserves the right to use your name and Trademark in our marketing materials. Other than identifying you as our customer, no other information will be shared or made available to the public.
CHANGES IN OUR PRACTICES
We may change, suspend, or discontinue all or any portion or aspect of the site at any time without notice, including the availability of any feature, database, content of other material contained on or accessed through the site. We may also impose limits on any feature or service or restrict user access to any or all parts of the Site without notice or liability.
SERVICE PROVIDER- PAYMENTS
From time-to-time, our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user, therefore, has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level – you must be 18 or above to enter). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
WHAT HAPPENS TO MY PERSONAL INFORMATION IF I TERMINATE MY SNAP RECORDINGS ACCOUNT?
When Your Snap Recordings account is canceled (either voluntarily or involuntarily) all of your personally identifiable information is placed in "deactivated" status on our relevant Snap Recordings databases. However, you should know that deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information, if necessary, in order to resolve disputes or enforce our agreements.
RETURN POLICIES AND SATISFACTION GUARANTEES
All Snap Recording offerings, including but not limited to Voice Productions, Message-On-Hold programs, music & subscription plans may not be returned for a refund. Audio production orders may not be canceled after they have been forwarded to production. If a recording is produced inaccurately due to an error by Snap Recordings, it will be re-produced.
CONTACTING THE WEB SITE
If you have any questions about our privacy statement, the practices of this site, or your dealings with this Web site, please contact us at:
269 S. Beverly Dr.
Beverly Hills, CA, 90212, US
At times, Snap Recordings will need to contact you to verify details of the voiceover content and instructions e.g. pronunciation. If we do not receive a timely response from you, we may not be able to abide by the promised delivery times. Any changes requested after checking out may incur additional charges and an extension of an audio production's delivery time. We are not responsible for any errors or omissions in the script or lack of specific pronunciation notes.
LIMITATION OF LIABILITY; WARRANTY DISCLAIMER
Our liability is limited to the amount paid by you. In no event, we will be liable for any special, consequential, incidental or like damages.
THE PRODUCTS AND SERVICES TO BE PURCHASED UNDER THIS SERVICES AGREEMENT ARE FURNISHED AS IS, WHERE IS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE OR WITH ANY OF THESE TERMS AND CONDITIONS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. BECAUSE SOME STATES OR JUSRISDICTIONS DO NOT ALLOW AN EXCLUSION OR LIMITATION FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF THIS LIMITATION OF LIABILITY OR THE EXCLUSION OF WARRANTY SET FORTH ABOVE IS HELD TO BE INAPPLICABLE OR UNENFORCEABLE FOR ANY REASON, THEN OUR MAXIMUM LIABILITY FOR ANY TYPE OF DAMAGES HEREUNDER SHALL BE LIMITED TO $100.
This Agreement is governed by the substantive laws of the State of California, without regard to its conflict of law principles. You agree and consent to the exclusive jurisdiction and venue of the state courts located in Los Angeles, California and the federal court located in Los Angeles, California. Regardless of the any statute or law to the contrary, any claim or cause of action arising out of or related to use of the site, or this Agreement must be filed within one (1) year after such claim or cause of action arose or such claim or cause of action will be forever barred.