As the Coronavirus pandemic affects the way we do business, clear, up-to-date messaging on your Call Center phone system is essential. The global Coronavirus pandemic is changing the way businesses operate, and many companies are shifting their Call Centers to a remote work environment. And while this should be hailed as the right thing to do, it’s also creating new challenges for companies as they scramble to enable employees to work from home and ensure calls are properly routed and handled. One of the most ...
