A practical look at how teams update IVR menus, on-hold messages, and greetings across every location with Phonzai.

A comprehensive, example-driven resource for businesses that want their phone systems to sound professional, helpful, and intentional.

Need professional IVR and phone menu scripts? Grab 100+ templates for daytime, after-hours, holiday, dial-by-name, and departmental menus — plus best practices, compliance language, and quick CTAs to get them recorded.

Compare pricing, sound quality, and use cases across AI voice subscriptions, professional voice talent, voiceover services, and other options for your business phone system.

The issue of artificial intelligence in the workplace is surprisingly polarizing. Not only are there some who are utterly convinced that such a strategy will make us all better employees and make our work day a breeze, but there are others who believe that such a strategy will destroy the economy itself in a matter of months. Artificial intelligence in the contact center, however, is delivering quite a bit of value already, and it's not showing a lot of damage on the job front.