5 Ways Clinics Use Their Phone System to Improve the Patient Experience

Posted by Snap Recordings on April 18, 2019

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How To Achieve Personalized, Automated Self-Service With Your Business Phone System

Posted by Mitel on October 29, 2018

Every customer interaction is an opportunity to make a great impression, which is why companies should consider using interactive workflow engine technology to create more personalized self-service. It’s a cutting-edge way to “wow” your customers in every phone call.

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5 Ways Telecom Agents Add Value with Professional Voice Recordings

Posted by Snap Recordings on August 13, 2018

After the sale is made and the phone system is configured, it’s time to have the greetings & voice prompts recorded; something that can be time-consuming and burdensome for Telecom Agents and their customers. Moreover, it’s self-evident that professional voice recordings far surpass the quality ...

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Auto Attendants: What You Need For Customer Success

Posted by Snap Recordings on December 19, 2017

Auto attendants are a necessary feature for your business phone system. When optimized, your auto attendant can be highly beneficial to both your business and your customers.

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