Introducing Our Redesigned Music Player

Posted by Snap Recordings on May 02, 2024

We're excited to unveil our completely redesigned music player, packed with enhanced features and a fresh selection of music tracks to keep your phone system sounding vibrant and engaging for callers.

Read More

How to Choose the Right On Hold Music for Your Call Center

Posted by SnapRecordings on November 09, 2022

Music on hold builds a strong foundation for your callers’ experience. This is a key opportunity to establish your brand image and create the right expectations for your callers. Everything from genre, tempo, and style of the music you select can affect how your callers feel while they wait for an ...

Read More

Music on Hold Best Practices for Contact Centers

Posted by SnapRecordings on November 01, 2022

Contact centers have the power to create value on multiple levels – efficiency, customer satisfaction, and strategic impact on sales, retention, and branding. However, many contact centers pursue all of the above via IVR and the live agents their callers connect with. There is another option to ...

Read More

The Marketer’s Guide to Contact Center On-Hold Marketing + Examples

Posted by SnapRecordings on August 18, 2022

On-hold messages are one of the most underutilized marketing tools available to businesses today. They’re a direct connection to callers who are already familiar with your brand. They allow you to speak to your callers at scale. On hold messages can be adapted to fit a range of use cases, ...

Read More

The Best Holiday Music and Messages for Your Business

Posted by SnapRecordings on December 15, 2017

The holidays are a busy time for everyone. And that can mean your callers are spending more time on hold than usual. Adding some festive holiday cheer to your on hold messages or phone greetings is a great way to show your clients, vendors, and partners that you value them and appreciate their ...

Read More

Strengthen Your Company's Brand Image with Custom On-Hold Music Selections

Posted by SnapRecordings on November 13, 2012

Oh, snap! Our music library is bursting with tunes! Snap Recordings is happy to announce our new and improved music library. To celebrate, we have a great promotion just for you!

Read More