If you’ve been in the telecommunications industry for any length of time, you’ve dealt with "the staller". The staller is the client who hasn’t upgraded their phone system in over a decade; the client who, despite your repeated efforts, would rather stick with an outdated system than take the time to learn how to use the latest VoIP features. It’s true, business phone technology isn’t as coveted as mobile tech. However, it’s vexing that many of the same people who rush out to snatch up the new Apple iPhone X, ...
