Snap Recordings Blog

If you’ve been in the telecommunications industry for any length of time, you’ve dealt with "the staller". The staller is the client who hasn’t upgraded their phone system in over a decade; the client who, despite your repeated efforts, would rather stick with an outdated system than take the time to learn how to use the latest VoIP features.  It’s true, business phone technology isn’t as coveted as mobile tech. However, it’s vexing that many of the same people who rush out to snatch up the new Apple iPhone X, ...
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A 2013 study from Barclays found that nearly half of Brits considered being on hold the single most hated waste of time in their day. The numbers may fluctuate depending on who you talk to, but it's generally accepted that people don't like being on hold. Message on hold systems, meanwhile, can ...
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Nonprofit fundraising isn’t for the faint of heart! In fact, for most non-profit organizations, fundraising is a year-round job. The good news: people are becoming increasingly more generous, and charitable giving rates are rising. The bad news: recent statistics indicate that fundraising gets ...
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Businesses commonly want to get the most out of their systems, no matter what these systems are. On hold messages are no different than any other, but most believe that all a hold message needs to do is keep a customer from hanging up. That's true, but there's so much more a hold message can do, ...
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Most businesses are aware of and focus on the visual processes of brand communications. But many are unaware that audio branding is equally important -- and can influence everything from customer perception to sales. Learn what audio branding is, and why it's important for your business.
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Businesses today are actively migrating to VoIP and Unified Communication platforms to reduce costs and take advantage of the rich feature functionalities and high potential of today’s advanced phone systems. Market forecasts by Transparency Market Research show that the Unified Communications as a ...
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