On Hold Messages for Insurance Agencies

An educated client is your best client. So, if you had their undivided attention, what would you want your clients to know? On hold marketing offers the perfect opportunity to discuss your insurance products, share your experience, and assure prospective clients that they have made the right call! In fact, your phone system is a powerful marketing tool for your insurance agency, allowing you to easily update your messaging with the season, advertise your referral program and events, share client testimonials, or highlight what sets your agency apart.


  • Inform clients of your office hours, the types of policies you offer, and how to file a claim.
  • Build your credibility by sharing information about your industry affiliations, experience, community involvement, and the carriers you work with.
  • Reduce the frustration of long hold times by keeping callers engaged with informative content such as risk management tips and how to take advantage of the available insurance discounts.
  • Choose voice and music that compliments your brand and company values.

Get Started Now!

insurance message on hold

Insurance Script Examples

CUSTOMER SERVICE

Whatever your insurance needs, our experienced agents work hard to exceed your expectations. All of us at Charter Group, are dedicated to providing you with the utmost in professional service and personal attention. It is because of this commitment that we have enjoyed success in serving our community over the years. We will be right with you.

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ABOUT US

Thank you for calling Aspen Insurance Services. We are committed to providing individuals and businesses with the comprehensive insurance products to protect the things you value most. We understand that your goals are unique, which is why we work with you to tailor a program to address your specific needs. We invite you to visit our website - Aspen Insurance dot com to learn more. Someone will be right with you.

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LOCATION & HOURS

Century Insurance is conveniently located at 409 Main Street. We are here to serve you weekdays from 8:30 AM to 5:30 PM, with Saturday appointments available upon request. Our experienced team has the knowledge and resources to provide you with the right insurance solutions to meet your needs and your budget. We will be happy to tell you more and address any questions you may have in just a moment.

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HOMEOWNERS

What would it really cost to replace all of your belongings if the unthinkable ever happened? Does your current insurance coverage adequately protect your valuables? At Burr & Company, we understand that homeowners insurance isn’t a one-size-fits-all package. So, whether you own your home or rent, we have several insurance options for you to choose from. Ask for more details when we return to the line.

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WEBSITE

We invite you to visit our website – Hill Insurance Agency dot com. There you can learn more about our insurance products, request a quote, get information about filing a claim and more. At Hill Insurance Agency, we enjoy finding just the right insurance solution for you. As your needs change over the years, we’ll be here to make sure your coverage adjusts to meet them. Let us put our expertise to work for you.

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COMMERCIAL

At First Choice Incorporated, we know you’ve worked hard to build your business. That’s why we provide comprehensive insurance products that work hard to protect it. Our commercial insurance options include: workers’ comp, commercial property, general liability, commercial auto, business life and more. Schedule an appointment to speak with one of our experienced agents to find out what we can do for you.

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AUTO

With all the different types of auto insurance, you may find yourself wondering which is right for you. Our expert staff will work with you to ensure that you understand your options, and we’ll assist you in selecting the right insurance to meet your needs. We’ll be happy to tell you more in just a moment.

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standard pricing

Greetings, Announcements
& Voice Prompts

Starts at $50
$50 per 75 words*
$50 for each additional 75 words thereafter
*75 words is equal to approx. 30 seconds

MESSAGES ON HOLD

Starts at $99
Includes: First 100 Words* and
1 Background Music Track
$40 for each additional 100 words.
*100 words is equal to approx. 1 minute

Order Add-ons

Background Music
$25 per music track, per message
Rush Delivery
$50 for the first 75 words and $25 for every 75 words thereafter
Proofreading
$12 per 75 words
Location Licenses
$10 per additional message on hold
location license. One location license
is included per message on hold.

message on hold subscription plans

All plans are annual plans, paid monthly. Cancellation fee is half the remaining contract fee at time of cancellation.
On Hold Messages going over 400 words will incur a charge of $40 for each additional 100 words.

Order Add-ons

Rush Delivery
$50 for the first 75 words and $25 for every 75 words thereafter
Proofreading
$12 per 75 words
Location Licenses
$10 per additional message on hold
location license. One location license
is included per message on hold.

Start Your Order Now

Creating dynamic and captivating on hold programs has never been easier! Simply create your free account, and you will be taken to our newly updated order portal. In just 3-4 business days, we will deliver your custom Message On Hold in the audio file format you need, so you can easily implement it into your phone system for callers to enjoy.