On Hold Messages for
Mortgage Lending

An educated client is your best client. So, if you had their undivided attention, what would you want your clients to know? On hold marketing offers the perfect opportunity to discuss your mortgage products, share your experience, and assure prospective clients that they have made the right call! In fact, your phone system is a powerful marketing tool, allowing you to easily update your messaging with the season, compare loan programs, share client testimonials, or highlight what sets your organization apart.


  • Inform clients of your hours, the types of loans you offer, and what documents to bring to their closing.
  • Build your credibility by sharing information about your industry affiliations, experience, community involvement, and the lenders you work with.
  • Reduce the frustration of long hold times by keeping callers engaged with informative content on home refinancing, FHA loans, and the pre-qualifying process.
  • Choose voice and music that compliments your brand and company values.

Get Started Now!

mortgage lending message on hold

Mortgage Lending Script Examples

HOME EQUITY LOAN

Put the equity you’ve built in your home to work for you! Whether you need extra cash to pay for your child’s education, want to take a vacation or tackle a remodeling project, a home equity credit line can bring your plans to life. Ask for more details when we return.

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MORTGAGE PRE-QUALIFICATION

When purchasing your first home, preparation is the key to success. Before you start shopping for your new property, let Freedom Financial Services help you with the pre-qualifying process. This will help you determine the right price range for your particular budget, plus it gives you some buying leverage. We will be happy to tell you more in just a moment.

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EXPERTISE

You don’t need to be a mortgage expert to get a great financing plan...you just need to work with one! At Trust Mortgage Lending, our team prides itself on providing customers with the right products to meet their needs. We understand that you have many mortgage consultant options and our team looks forward to exceeding your expectations. Let us put our expertise to work for you!

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HOME REFINANCING

As our life circumstances change so do our financial needs. Refinancing is a great way to increase your cash flow or lower your monthly payment. There are many things to consider when refinancing your home loan and it is important to talk about your loan options with an experienced mortgage consultant. Schedule an appointment with our knowledgeable team and explore your options today!

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ABOUT US

Thank you for calling Direct Mortgage Inc. In a constantly changing market, we can provide you with practical mortgage product information and loan financing tools, to help you reach your goals. Whether you are financing your first home purchase or looking to refinance your current mortgage, our team is here to guide you through the process. Your call is very important to us. Please continue to hold for personal assistance.

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CONSTRUCTION LOAN

Are you building your dream home? Make sure you get everything you want for your new property without having to skimp on the details. A construction loan can get you there. All of us at Premier Lending are here to serve you by answering your questions and assisting you in a friendly, courteous manner as you navigate through the loan process. We can tell you more about construction loans and our other loan options when we return to the line.

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WEBSITE

Visit us online at – www dot Liberty Equity dot net. If you're planning to buy your first home, your next home, an investment property or just looking to refinance – Liberty Equity is here to provide you with the information and resources that will allow you to choose the loan program best suited to your financial needs. Assistance is just moments away.

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LOCATION & HOURS

We are conveniently located at 5250 Crescent Ave, Suite 102 and we’re here to assist you Monday through Friday from 9:00 AM to 6:00 PM. We invite you to visit our website – www dot First Choice Home Lending dot com to learn more about our services, access helpful loan calculators, get answers to frequently asked questions and more. We will be happy to address any questions you may have when we return to the line shortly.

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standard pricing

Greetings, Announcements
& Voice Prompts

Starts at $50
$50 per 75 words*
$50 for each additional 75 words thereafter
*75 words is equal to approx. 30 seconds

MESSAGES ON HOLD

Starts at $99
Includes: First 100 Words* and
1 Background Music Track
$40 for each additional 100 words.
*100 words is equal to approx. 1 minute

Order Add-ons

Background Music
$25 per music track, per message
Rush Delivery
$50 for the first 75 words and $25 for every 75 words thereafter
Proofreading
$12 per 75 words
Location Licenses
$10 per additional message on hold
location license. One location license
is included per message on hold.

message on hold subscription plans

All plans are annual plans, paid monthly. Cancellation fee is half the remaining contract fee at time of cancellation.
On Hold Messages going over 400 words will incur a charge of $40 for each additional 100 words.

Order Add-ons

Rush Delivery
$50 for the first 75 words and $25 for every 75 words thereafter
Proofreading
$12 per 75 words
Location Licenses
$10 per additional message on hold
location license. One location license
is included per message on hold.

Start Your Order Now

Creating dynamic and captivating on hold programs has never been easier! Simply create your free account, and you will be taken to our newly updated order portal. In just 3-4 business days, we will deliver your custom Message On Hold in the audio file format you need, so you can easily implement it into your phone system for callers to enjoy.