Music On hold for Business

Improve your phone system with professional music on hold for business by Snap Recordings. Maintain caller attention with branded audio that enhances satisfaction.


  • Improve caller satisfaction – Use polished, professional messaging to reduce frustration.
  • Focus on high-value services – Use hold time to promote revenue-driving solutions.
  • Deliver real-time updates – Share new info immediately through dynamic content.
  • Educate during hold time – Use every second to improve caller understanding.
  • Maximize every call – Treat each hold as an opportunity to drive conversion.
  • Tell your brand story clearly - Use voice and music pairings that engage callers and reflect your business vision.

Get Started Now! See Pricing

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How it works

Add polish to your music on hold for business with Snap Recordings. Select expert voice talent or Phonzai AI voices and choose a plan—one-time or subscription—to fit your content needs.

Craft your messages

First, write your phone script. Need help? As a leading provider of music on hold for businesses, we offer an AI writing assistant, script templates, and instant translations to ensure clear, professional messaging.

See examples
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Select your voice & music

Choose from professional voice talents or lifelike AI voices. Tailor your music on hold for business with 2000+ curated tracks. Every file is fine-tuned for your phone system.

Listen now!

Effortless updates

The Mixer App helps businesses manage music on hold updates with ease. Modify announcements, switch tracks, and keep content fresh effortlessly.

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Team up!

Our music on hold for business platform helps your team collaborate and stay organized. Create projects, assign roles, and update messaging with ease.

Music On Hold Provider - Script Examples

About us

At BridgePoint Systems, we combine telecom innovation with IT expertise to deliver total communication support for your business. Whether you're scaling up or fine-tuning your systems, we’re here to help. A member of our team will assist you shortly.

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Location & Hours

Visit Highland Ridge College of Medicine at 1588 Valley Road, across from the Valley and Aspen intersection. Visitor parking is located in Lot F beside the Library Hall. The Orange Line’s Aspen Station is just a short walk away. We’re open weekdays from 9 AM to 6 PM and Saturdays from 10 AM to noon.

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Reassurance

From wellness visits to sudden needs, Oakridge Plaza Medical is here to support your health with calm, capable care. Please stay on the line—our team will be with you momentarily.

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Marketing

At Central Axis Realty, we help Indianapolis businesses thrive with customized commercial property solutions. Browse listings and learn how we can support your business at centralaxisrealty.com. We’ll be with you shortly.

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Website

Pinebrook Bank offers digital banking with real-world convenience. Visit pinebrookbank.com to manage your money anytime or ask us for setup help when we return to the line.

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Sale

Celebrate the season at Marigold & Sage Floral Studio! Enjoy 30–50% off seasonal arrangements, dried florals, and handmade vases through June 11th. Whether you’re marking a milestone or just bringing joy to your space, now is the perfect time to buy.

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Get Started Today!

Snap Recordings helps businesses elevate their brand with music on hold for business that sounds polished and professional. Create your free account to start a project using voiceover talent or Phonzai’s instant AI voices. All audio is formatted for your phone system, giving you a complete, ready-to-use solution in minutes.

Pricing

Personalize your on-hold messages with professional voice-overs or choose the convenience of AI voices with Phonzai for instant results. Both subscription plans offer unlimited access to our entire music library and an intuitive on-hold message creator, so you can easily make updates in minutes.

Billed Monthly
Billed Yearly
One-Time Purchase
Starts at
From
$150/message
Purchase on-hold messages when needed. Pay once, no contract obligation. see more
  • No contract, 1 time payment
  • Select from over 150 Voices
  • 100 words to start
  • 1 Music Track
  • Delivered in 3-4 business days
Subscription
Starts at
From
$55/mo $660 Billed Yearly
Get unlimited updates, unlimited access to our music library, and voice over recordings credits. see more
  • Starts at 600 voice recording credits
  • Unlimited music access
  • Drag & drop message creator
  • 12 month contract
Phonzai
Starts at
From
$35/mo $420 Billed Yearly
The complete AI messaging solution for creating greetings, prompts & on hold messages instantly. see more
  • Starts with 10K AI Voice Credits
  • Over 40 Languages Available
  • Unlimited music access
  • AI Writing Assistance
  • Accurate Language Translation

faq phonzai

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What is Phonzai?

Phonzai is an AI-powered messaging solution from Snap Recordings that lets you create professional-sounding phone greetings, on-hold messages, announcements, and voice prompts instantly.

Features Included:

  • Advanced Text-to-Speech Voices: Choose from a variety of premium voices that sound natural and engaging.
  • Unlimited Music: Find the perfect background music to set the tone for your message.
  • AI Writing Assistant: Stuck for words? Phonzai's AI assistant can help you craft clear and concise phone messages.
  • Instant Translations: Reach a wider audience by translating your messages into multiple languages.

Phonzai is a perfect solution for businesses that need a quick and cost-effective way to create high-quality phone messages.

Click here to learn more.

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Is Phonzai right for you?

Phonzai is ideal for businesses that want to:
  • Create professional messages anytime - quickly & easily
  • Leverage AI for cost-effective & efficient message creation.
  • Create two or more on-hold messages per year
  • Get help with writing and translation or need messages in many languages
  • Effectively handle unplanned changes such as weather emergencies or high call volumes.
  • Frequently promote new offerings, update policies, and make seasonal announcements.
If any of these needs sound familiar, Phonzai can be a powerful tool to simplify your phone messaging needs.
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How Does Phonzai Pricing Work?

Phonzai's pricing is designed to scale with your business needs. We base the cost on the number of users in your phone system or the number of agents with phone lines in your contact center. This approach ensures you have the appropriate licensing for your potential caller reach.

What does this mean for you?

Simply tell us the number of users or agents in your phone system or contact center when you set up your subscription
Flecha

What is a “user” or “agent” and how do I know how many I have?

When you have a contact center (call center) or phone system subscription with a service provider, you are paying per seat, which is referred to as a user or agent seat:

Agent Seat: The number of seats that enable agents to accept and/or make calls within a contact center (call center).
User Seat: The number of seats that allow users to make and receive calls through a cloud-based phone system.
Telephone Line: If you have an on-premise phone system, count the total number of telephone lines across all locations.

Not sure which applies to you?

No worries! If you're unsure whether you have users or agents in your current phone system setup, simply contact your provider or system administrator for clarification.
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What Usage rights are covered in my plan?

Your Phonzai subscription covers:

Usage Rights: Your subscription grants you exclusive rights to use the messages you create within the phone system or contact center associated with your subscription.

Text-To-Speech: Any message generated using text to speech that does not contain music, can be used indefinitely in your system.

Music: Your Music License is valid as long as your subscription is active.

*For further information, consult our terms of service.
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What are the payment options for my subscription?

Annual Payment: Pay for the entire year upfront and enjoy uninterrupted access for 12 months.

Monthly Payment: Pay on a month-to-month basis, but please note that this is still an annual contract. This means you commit to a 12-month subscription, with the convenience of spreading the payments over 12 months.
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Can I add credits to my Phonzai subscription?

If you need more Word Credits, you can purchase more as a one time plan or subscription. If you need additional Ai Credits you will need to upgrade to the next subscription tier, please contact support for assistance.
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What happens if I cancel my subscription?

If you decide to cancel your Phonzai subscription, here’s what you need to know:

Account Access: Your account will remain accessible until the end of your current plan term. Once your plan ends you will no longer be able to create Phonzai messages. You will have 30 days from the end of your term to download your message files.

Message License: Messages without music can be used in your system indefinitely.

Music License: Your music license is valid as long as your subscription is active. If you cancel your subscription, you must remove all messages containing music from your phone system and delete any saved copies of these messages by the end of your subscription term.
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Can I create other messages, like Greetings & Prompts with Phonzai?

Yes! Phonzai places no restrictions on the types of phone messages you can create.

faq realvoice

Flecha

How does On-Hold Message pricing Work?

One-time Purchase: starts at $150 per message.
Subscription: starts at $55/month, with 500 word credits included.

*Pricing varies based on whether you have a Phone System or Contact center and the size of your phone system (Agent Seat, User Seat, or Telephone line count)

Flecha

What is a “user” or “agent” and how do I know how many I have?

When you have a contact center (call center) or phone system subscription with a service provider, you are paying per seat, which is referred to as a user or agent seat:

Agent Seat: The number of seats that enable agents to accept and/or make calls within a contact center (call center).
User Seat: The number of seats that allow users to make and receive calls through a cloud-based phone system.
Telephone Line: If you have an on-premise phone system, count the total number of telephone lines across all locations.

If you don’t know how many seats you are paying for with your service provider, contact your administrator.
Flecha

Why is pricing based on the number of users or agents I have?

We ask for the amount of users in your phone system to calculate your potential reach in order to provide the necessary license coverage for music usage.
Flecha

Am I a good fit for an On-Hold Subscription?

An On-Hold subscription is ideal for customers who:

• Maintain more than one On-Hold message in their phone system
• Prefer to update announcements more than once a year
• Want to market to their callers while they await assistance
• Aim to engage callers during wait times with timely and relevant information
• Seek an easy, cost-effective solution for creating & updating on-hold messages, anytime

If any of these points resonate with you, then our On-Hold subscription is tailored to meet your needs perfectly!
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What is the timeframe to receive my recordings?

Standard Delivery: within 3-4 business days.
Rush Delivery: within 1-2 business days. The cost is an additional $80 for the first 100 words, and $40 for every 100 words thereafter.
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Can I listen to my message before I pay?

While personalized previews aren't available, you can be confident that your selected voice talent will bring your script to life with the same tone and pace demonstrated in their sample.

We encourage you to choose a voice talent whose sample closely matches your desired style.
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Can I make a change after I submit my order?

If you need to modify your order after submitting your script, please reach out to our Customer Support. Provide your Order ID along with details of the changes you'd like to make. Please be aware that there may be a fee for adjustments made to the script after purchase.
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What happens if I cancel my On-Hold Subscription before the 12 Month Contract Period is over?

If you decide to cancel your Real Voice On-Hold subscription, here’s what you need to know:

Plan Renewal: If you cancel before your 12-month contract ends, your plan won't automatically renew. However, you'll still be responsible for any remaining payments.

Account Access: You can use Word Credits and Mixer app until the end of your current billing cycle. After that, you won't be able access Mixer Projects, and files containing music will be deleted. Voice-only recordings ordered with Word Credits will still be available.

Message Licensing: Messages without music can be used indefinitely.

Music Licensing: Music can only be used while your subscription is active. If you cancel, you'll need to remove messages with music from your phone system and delete any saved copies.
Flecha

Can I order Greetings or Voicemails too?

Yes. Please visit our Pricing Page to see pricing for Greetings & Prompts.

Music On Hold for Business: A Guide to Messaging That Converts

Music On Hold for Business is your brand’s first impression. Snap Recordings ensures it’s professional, engaging,
and tailored to drive results.

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Service Highlights

Emphasize how your services are tailored to specific industries or customer segments.

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Website or App Feature Walkthrough

Show how easy it is to manage appointments, subscriptions, or service requests online.

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Warranty or Guarantee Reminders

Ensure callers are aware of the duration and coverage of their warranty or guarantee.

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Navigation for Call Transfers

Use hold time to outline which departments handle what, so callers connect correctly the first time.

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“Did You Know?” Industry Facts

Turn wait time into learning time with fascinating insights about the field you specialize in.

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Back-to-School Offers

Highlight special promotions for school supplies, technology, or educational resources perfect for the season.

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Billing and Payment Guidance

Highlight secure billing features like saved payment methods and instant confirmation messages.

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New Product or Service Launch

Let your audience know you’re evolving—highlight newly released services or products designed with them in mind.

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What are you waiting for?

Get custom music on hold phone messages for your business today!