Craft your messages
First, write your phone script. Need help? As a leading provider of on-hold messages for Genesys we offer an AI writing assistant, script templates, and instant translations to ensure clear, professional messaging.
See examplesImprove customer engagement with an on-hold message for your Genesys phone system. Keep callers informed with business updates, promotions, and relevant insights. Make hold time a valuable experience with informative and engaging content.
Snap Recordings brings pro-grade on-hold audio to Genesys users with voiceover or Phonzai’s AI. Choose a one-time setup or a subscription to keep messaging fresh and professional.
First, write your phone script. Need help? As a leading provider of on-hold messages for Genesys we offer an AI writing assistant, script templates, and instant translations to ensure clear, professional messaging.
See examplesChoose from professional voice talents or lifelike AI voices. Find the perfect music for Genesys with over 2000+ options to choose from. All audio files are optimized for crystal-clear phone playback.
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Designing captivating on-hold content for your Genesys phone system has never been simpler. Just sign up for your free Snap Recordings account and explore our AI tool, Phonzai, at no cost. Your custom audio will be formatted for direct upload to your Genesys system—easy and efficient.
Personalize your on-hold messages with professional voice-overs or choose the convenience of AI voices with Phonzai for instant results. Both subscription plans offer unlimited access to our entire music library and an intuitive on-hold message creator, so you can easily make updates in minutes.
Duration (Avg) | Words | Price |
---|---|---|
1 Minute | 100 | $99 |
2 Minutes | 200 | $99 |
3 Minutes | 300 | $99 |
4 Minutes | 400 | $99 |
5 Minutes | 500 | $99 |
6 Minutes | 600 | $99 |
7 Minutes | 700 | $99 |
8 Minutes | 800 | $99 |
Please click the button below to inquire about volume pricing.
Duration (Avg) | Words | Price |
---|---|---|
1 Minute | 100 | $99 |
2 Minutes | 200 | $99 |
3 Minutes | 300 | $99 |
4 Minutes | 400 | $99 |
5 Minutes | 500 | $99 |
6 Minutes | 600 | $99 |
7 Minutes | 700 | $99 |
8 Minutes | 800 | $99 |
Please click the button below to inquire about volume pricing.
Phonzai is an AI-powered messaging solution from Snap Recordings that lets you create professional-sounding phone greetings, on-hold messages, announcements, and voice prompts instantly.
Features Included:
Phonzai is a perfect solution for businesses that need a quick and cost-effective way to create high-quality phone messages.
Click here to learn more.
One-time Purchase: starts at $150 per message.
Subscription: starts at $55/month, with 500 word credits included.
*Pricing varies based on whether you have a Phone System or Contact center and the size of your phone system (Agent Seat, User Seat, or Telephone line count)
With Genesys, businesses keep operations running smoothly—and Snap makes sure their hold messaging
stays polished and on-brand.
Make support feel more accessible by explaining non-phone options during hold time.
Deliver short, informative blurbs that help callers feel in-the-know during their wait.
Guide callers efficiently by walking them through the most common routing steps during hold time.
Encourage customers to arrive ready by explaining what to expect and how to prepare.
Celebrate the expertise and dedication of your employees with short intros or anecdotes.
Use hold time to grow your network by spotlighting your referral initiative.
Strengthen relationships through inclusive, timely holiday well-wishes.
Reduce perceived wait time by providing context around queue progress and flow.