On Hold Message for Google Voice

Make waiting more pleasant with a custom on-hold message for Google Voice. Provide useful information, promotions, or insights to keep callers informed while they wait. Reduce frustration and improve the customer experience with tailored messaging.


  • Retain waiting callers – Keep them interested and on the line.
  • Emphasize your brand strengths – Highlight key services and special promos.
  • Effortless messaging changes – Stay up to date with ease.
  • Communicate core facts – Tackle routine questions and provide critical announcements.
  • Grow Sales & Optimize Conversions – Each call opens a door to new business.
  • Professional narration & music choices – Capture your brand essence with expert voiceovers and perfect soundtracks.

Get Started Now! See Pricing

PhoneLady3
Trusted by 100000+ great companies worldwide

How it works

Enhance your Google Voice experience with Snap Recordings' on-hold messages. Select pro voice talent or AI voices through Phonzai, with flexible options to suit your one-time or recurring content needs.

Craft your messages

First, write your phone script. Need help? As a leading provider of on-hold messages for Google Voice, we offer an AI writing assistant, script templates, and instant translations to ensure clear, professional messaging.

See examples
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Select your voice & music

Choose from professional voice talents or lifelike AI voices. Find the perfect music for Google Voice with over 2000+ options to choose from. All audio files are optimized for crystal-clear phone playback.

Listen now!

Effortless updates

Create and update your Google Voice on-hold messages in just minutes using the Mixer App. Swap music, rearrange content, and keep your messaging fresh with ease.

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Team up!

Invite team members, create custom projects, and manage your Google Voice messages with ease. Our intuitive platform keeps all your Google Voice phone messages organized and accessible. making updates and revisions a breeze.

On-Hold Examples for Google Voice

About us

At PrimeComm Systems, we provide reliable telecom and IT support tailored for small and midsize businesses. We’ll assess your current communication setup and suggest powerful solutions to reduce downtime and increase productivity. A representative will be with you shortly to answer any questions you have.

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Location & Hours

The Eastwood Medical Institute is located at 1420 Harbor Drive, just off the corner of Harbor and Lexington Avenue. Visitor and student parking is located in Parking Parking Lot C, directly behind the campus library. We're also accessible via the Green Line—exit at Central Park Station. Our administrative offices are open Monday to Friday from 8:30 AM to 5:30 PM and Saturday morning mornings from 10 AM to 2 PM. We look forward to welcoming you soon.

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Reassurance

Being seen shouldn’t be stressful—we work to make your visit as smooth as possible. Thompson, Ramirez and Brown Medical Center stands for more than medical treatment—we believe in a culture of empathy, clarity, and consistent support for every person who walks in. We appreciate your patience—someone will join you soon to help with anything you need.

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Marketing

Lakeside Property Advisors helps you find commercial space that empowers your business to grow. From offices to retail and industrial space, we bring deep market knowledge and personal attention to every client in Minneapolis. Visit lakesidepropertyadvisors.com. We’ll assist you shortly.

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Website

Need banking that fits your schedule? Evergreen Bank’s secure online portal is always available. Log in to view your balances, move money between accounts, and pay your bills with ease. Head to evergreenbanking.com, or ask us how to get started when we return to the line.

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Sale

The Bella & Birch Semi-Annual Sale is on! Save up to 60% on women’s apparel, accessories, and home goods, including new markdowns added daily. But act fast—styles are going quickly and sizes are limited. Visit us before June 12th to catch the best of the season at irresistible prices!

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Get Started Today!

Developing engaging on-hold audio for your Google Voice setup is fast and hassle-free. Get started by opening a Snap Recordings account at no charge and sample Phonzai’s capabilities instantly. Your custom audio will be formatted for direct upload to your Google Voice system—easy and efficient.

Create an Account Login Now

Pricing

Personalize your on-hold messages with professional voice-overs or choose the convenience of AI voices with Phonzai for instant results. Both subscription plans offer unlimited access to our entire music library and an intuitive on-hold message creator, so you can easily make updates in minutes.

Billed Monthly
Billed Yearly
One-Time Purchase
Starts at
From
$150/message
Purchase on-hold messages when needed. Pay once, no contract obligation. see more
  • No contract, 1 time payment
  • Select from over 150 Voices
  • 100 words to start
  • 1 Music Track
  • Delivered in 3-4 business days
Get Started Learn More
Subscription
Starts at
From
$55/mo $660 Billed Yearly
Get unlimited updates, unlimited access to our music library, and voice over recordings credits. see more
  • Starts at 600 voice recording credits
  • Unlimited music access
  • Drag & drop message creator
  • 12 month contract
Buy Now Learn More
Phonzai
Starts at
From
$35/mo $420 Billed Yearly
The complete AI messaging solution for creating greetings, prompts & on hold messages instantly. see more
  • Starts with 10K AI Voice Credits
  • Over 40 Languages Available
  • Unlimited music access
  • AI Writing Assistance
  • Accurate Language Translation
Buy Now Learn More

faq phonzai

Flecha

What is Phonzai?

Phonzai is an AI-powered messaging solution from Snap Recordings that lets you create professional-sounding phone greetings, on-hold messages, announcements, and voice prompts instantly.

Features Included:

  • Advanced Text-to-Speech Voices: Choose from a variety of premium voices that sound natural and engaging.
  • Unlimited Music: Find the perfect background music to set the tone for your message.
  • AI Writing Assistant: Stuck for words? Phonzai's AI assistant can help you craft clear and concise phone messages.
  • Instant Translations: Reach a wider audience by translating your messages into multiple languages.

Phonzai is a perfect solution for businesses that need a quick and cost-effective way to create high-quality phone messages.

Click here to learn more.

Flecha

Is Phonzai right for you?

Phonzai is ideal for businesses that want to:
  • Create professional messages anytime - quickly & easily
  • Leverage AI for cost-effective & efficient message creation.
  • Create two or more on-hold messages per year
  • Get help with writing and translation or need messages in many languages
  • Effectively handle unplanned changes such as weather emergencies or high call volumes.
  • Frequently promote new offerings, update policies, and make seasonal announcements.
If any of these needs sound familiar, Phonzai can be a powerful tool to simplify your phone messaging needs.
Flecha

How Does Phonzai Pricing Work?

Phonzai's pricing is designed to scale with your business needs. We base the cost on the number of users in your phone system or the number of agents with phone lines in your contact center. This approach ensures you have the appropriate licensing for your potential caller reach.

What does this mean for you?

Simply tell us the number of users or agents in your phone system or contact center when you set up your subscription
Flecha

What is a “user” or “agent” and how do I know how many I have?

When you have a contact center (call center) or phone system subscription with a service provider, you are paying per seat, which is referred to as a user or agent seat:

Agent Seat: The number of seats that enable agents to accept and/or make calls within a contact center (call center).
User Seat: The number of seats that allow users to make and receive calls through a cloud-based phone system.
Telephone Line: If you have an on-premise phone system, count the total number of telephone lines across all locations.

Not sure which applies to you?

No worries! If you're unsure whether you have users or agents in your current phone system setup, simply contact your provider or system administrator for clarification.
Flecha

What Usage rights are covered in my plan?

Your Phonzai subscription covers:

Usage Rights: Your subscription grants you exclusive rights to use the messages you create within the phone system or contact center associated with your subscription.

Text-To-Speech: Any message generated using text to speech that does not contain music, can be used indefinitely in your system.

Music: Your Music License is valid as long as your subscription is active.

*For further information, consult our terms of service.
Flecha

What are the payment options for my subscription?

Annual Payment: Pay for the entire year upfront and enjoy uninterrupted access for 12 months.

Monthly Payment: Pay on a month-to-month basis, but please note that this is still an annual contract. This means you commit to a 12-month subscription, with the convenience of spreading the payments over 12 months.
Flecha

Can I add credits to my Phonzai subscription?

If you need more Word Credits, you can purchase more as a one time plan or subscription. If you need additional Ai Credits you will need to upgrade to the next subscription tier, please contact support for assistance.
Flecha

What happens if I cancel my subscription?

If you decide to cancel your Phonzai subscription, here’s what you need to know:

Account Access: Your account will remain accessible until the end of your current plan term. Once your plan ends you will no longer be able to create Phonzai messages. You will have 30 days from the end of your term to download your message files.

Message License: Messages without music can be used in your system indefinitely.

Music License: Your music license is valid as long as your subscription is active. If you cancel your subscription, you must remove all messages containing music from your phone system and delete any saved copies of these messages by the end of your subscription term.
Flecha

Can I create other messages, like Greetings & Prompts with Phonzai?

Yes! Phonzai places no restrictions on the types of phone messages you can create.

faq realvoice

Flecha

How does On-Hold Message pricing Work?

One-time Purchase: starts at $150 per message.
Subscription: starts at $55/month, with 500 word credits included.

*Pricing varies based on whether you have a Phone System or Contact center and the size of your phone system (Agent Seat, User Seat, or Telephone line count)

Flecha

What is a “user” or “agent” and how do I know how many I have?

When you have a contact center (call center) or phone system subscription with a service provider, you are paying per seat, which is referred to as a user or agent seat:

Agent Seat: The number of seats that enable agents to accept and/or make calls within a contact center (call center).
User Seat: The number of seats that allow users to make and receive calls through a cloud-based phone system.
Telephone Line: If you have an on-premise phone system, count the total number of telephone lines across all locations.

If you don’t know how many seats you are paying for with your service provider, contact your administrator.
Flecha

Why is pricing based on the number of users or agents I have?

We ask for the amount of users in your phone system to calculate your potential reach in order to provide the necessary license coverage for music usage.
Flecha

Am I a good fit for an On-Hold Subscription?

An On-Hold subscription is ideal for customers who:

• Maintain more than one On-Hold message in their phone system
• Prefer to update announcements more than once a year
• Want to market to their callers while they await assistance
• Aim to engage callers during wait times with timely and relevant information
• Seek an easy, cost-effective solution for creating & updating on-hold messages, anytime

If any of these points resonate with you, then our On-Hold subscription is tailored to meet your needs perfectly!
Flecha

What is the timeframe to receive my recordings?

Standard Delivery: within 3-4 business days.
Rush Delivery: within 1-2 business days. The cost is an additional $80 for the first 100 words, and $40 for every 100 words thereafter.
Flecha

Can I listen to my message before I pay?

While personalized previews aren't available, you can be confident that your selected voice talent will bring your script to life with the same tone and pace demonstrated in their sample.

We encourage you to choose a voice talent whose sample closely matches your desired style.
Flecha

Can I make a change after I submit my order?

If you need to modify your order after submitting your script, please reach out to our Customer Support. Provide your Order ID along with details of the changes you'd like to make. Please be aware that there may be a fee for adjustments made to the script after purchase.
Flecha

What happens if I cancel my On-Hold Subscription before the 12 Month Contract Period is over?

If you decide to cancel your Real Voice On-Hold subscription, here’s what you need to know:

Plan Renewal: If you cancel before your 12-month contract ends, your plan won't automatically renew. However, you'll still be responsible for any remaining payments.

Account Access: You can use Word Credits and Mixer app until the end of your current billing cycle. After that, you won't be able access Mixer Projects, and files containing music will be deleted. Voice-only recordings ordered with Word Credits will still be available.

Message Licensing: Messages without music can be used indefinitely.

Music Licensing: Music can only be used while your subscription is active. If you cancel, you'll need to remove messages with music from your phone system and delete any saved copies.
Flecha

Can I order Greetings or Voicemails too?

Yes. Please visit our Pricing Page to see pricing for Greetings & Prompts.

Unlocking Better Caller Retention with Google Voice On-Hold Audio

Google Voice equips growing teams with scalable voice communication tools. Snap Recordings ensures your on-hold audio sounds as modern as your tech stack.

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Return and Refund Policy

Promote confidence in your service by emphasizing fair, transparent return policies.

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Comfort, Thank You, and Wait On-Hold

Use empathetic language to reinforce the caller’s value and importance.

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Department Contact Info

Clarify who handles what by listing contact info for commonly requested departments.

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Market Updates

Keep customers informed with curated insights that may impact their decisions or planning.

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How-To Tips or Quick Advice

Present short tips that simplify your processes, reduce support needs, or enhance success.

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Free Trial or Demo Invitation

Position your trial or demo as a no-pressure way to experience what sets your brand apart.

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Event Reminders

Use hold time to reinforce calls-to-action around time-sensitive engagements.

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Music with Intermittent Messages

Deliver important messages in between music tracks to maintain attention and share value.

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What are you waiting for?

Get custom phone messages for Google Voice today!
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