On Hold Message for Verizon

Transform your Verizon phone system with engaging on-hold messaging. Share company updates, promotions, or industry insights while reducing hang-ups and improving caller satisfaction. Keep your callers engaged, informed, and less likely to drop the call.


  • Minimize call abandonment – Keep customers engaged during hold times.
  • Highlight your business strengths – Features, products, services, and current promotions.
  • Quick Promotional Updates – Change messaging for seasonal shifts, fresh promotions, and business updates.
  • Relay critical details – Answer common questions, distribute urgent updates.
  • Drive revenue & conversion success – Convert more calls into sales with targeted messages.
  • Qualified voice artists & on-hold music – Embody your brand identity with professional narration and complementary sounds.

Get Started Now! See Pricing

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How it works

Snap Recordings offers Verizon phone users professional on-hold audio featuring voice talent and AI via Phonzai. Whether you prefer a one-time purchase or ongoing service, we’ve got flexible options.

Craft your messages

First, write your phone script. Need help? As a leading provider of on-hold messages for Verizon, we offer an AI writing assistant, script templates, and instant translations to ensure clear, professional messaging.

See examples
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Select your voice & music

Choose from professional voice talents or lifelike AI voices. Find the perfect music for Verizon with over 2000+ options to choose from. All audio files are optimized for crystal-clear phone playback.

Listen now!

Effortless updates

Create and update your Verizon on-hold messages in just minutes using the Mixer App. Swap music, rearrange content, and keep your messaging fresh with ease.

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Team up!

Invite team members, create custom projects, and manage your Verizon messages with ease. Our intuitive platform keeps all your Verizon phone messages organized and accessible. making updates and revisions a breeze.

On-Hold Examples for Verizon

About us

At SkyTech Networks, we’re committed to building smarter telecom and IT solutions that keep your business moving. We provide a full review of your infrastructure and deliver tools designed for maximum efficiency. We’ll be with you shortly to answer any questions you may have.

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Location & Hours

Located at 1313 Northshore Parkway, Kingston Medical Academy is right next to the Northshore and Douglas Avenue crossing. Parking is available behind the main lecture hall in Lot A. You’ll find us just a short walk from the Northshore Red Line station. Our offices operate Monday to Friday, 8 AM to 6 PM, and Saturday mornings from 9 AM to 1 PM.

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Reassurance

Whether you’re here for a sudden illness or routine care, we’re focused on your comfort. From intake to follow-up, the entire team at Hurst PLC Medical Center strives to ensure you feel confident and cared for at every step. Our staff is on their way and ready to answer questions or assist however they can.

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Marketing

Westgate Commercial is proud to serve Las Vegas with tailored real estate services for businesses of all sizes. From retail spaces to professional suites, we’ll help you secure a space that meets your goals. Visit westgatecommercialnv.com today. We look forward to assisting you shortly.

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Website

Heritage First Bank offers secure and user-friendly online banking tools to make managing your finances effortless. Access accounts 24/7 to view balances, pay bills, and more. Visit heritagefirstbank.com to log in, or ask about enrolling in online services once we’re back on the line to assist.

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Sale

We’re turning 15—and you’re invited to celebrate with us at The Toy Market! Enjoy up to 50% off puzzles, games, stuffed animals, and more, now through June 10th. With surprises around every corner, this is the perfect time to stock up on gifts or treat your little ones. Come party with us while supplies last!

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Get Started Today!

Customizing your Verizon system with high-quality on-hold messages has never been more convenient. Get started by opening a Snap Recordings account at no charge and sample Phonzai’s capabilities instantly. Output audio files tailored for your Verizon system and start enhancing your callers’ experience.

Pricing

Personalize your on-hold messages with professional voice-overs or choose the convenience of AI voices with Phonzai for instant results. Both subscription plans offer unlimited access to our entire music library and an intuitive on-hold message creator, so you can easily make updates in minutes.

Billed Monthly
Billed Yearly
One-Time Purchase
Starts at
From
$150/message
Purchase on-hold messages when needed. Pay once, no contract obligation. see more
  • No contract, 1 time payment
  • Select from over 150 Voices
  • 100 words to start
  • 1 Music Track
  • Delivered in 3-4 business days
Subscription
Starts at
From
$55/mo $660 Billed Yearly
Get unlimited updates, unlimited access to our music library, and voice over recordings credits. see more
  • Starts at 600 voice recording credits
  • Unlimited music access
  • Drag & drop message creator
  • 12 month contract
Phonzai
Starts at
From
$35/mo $420 Billed Yearly
The complete AI messaging solution for creating greetings, prompts & on hold messages instantly. see more
  • Starts with 10K AI Voice Credits
  • Over 40 Languages Available
  • Unlimited music access
  • AI Writing Assistance
  • Accurate Language Translation

faq phonzai

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What is Phonzai?

Phonzai is an AI-powered messaging solution from Snap Recordings that lets you create professional-sounding phone greetings, on-hold messages, announcements, and voice prompts instantly.

Features Included:

  • Advanced Text-to-Speech Voices: Choose from a variety of premium voices that sound natural and engaging.
  • Unlimited Music: Find the perfect background music to set the tone for your message.
  • AI Writing Assistant: Stuck for words? Phonzai's AI assistant can help you craft clear and concise phone messages.
  • Instant Translations: Reach a wider audience by translating your messages into multiple languages.

Phonzai is a perfect solution for businesses that need a quick and cost-effective way to create high-quality phone messages.

Click here to learn more.

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Is Phonzai right for you?

Phonzai is ideal for businesses that want to:
  • Create professional messages anytime - quickly & easily
  • Leverage AI for cost-effective & efficient message creation.
  • Create two or more on-hold messages per year
  • Get help with writing and translation or need messages in many languages
  • Effectively handle unplanned changes such as weather emergencies or high call volumes.
  • Frequently promote new offerings, update policies, and make seasonal announcements.
If any of these needs sound familiar, Phonzai can be a powerful tool to simplify your phone messaging needs.
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How Does Phonzai Pricing Work?

Phonzai's pricing is designed to scale with your business needs. We base the cost on the number of users in your phone system or the number of agents with phone lines in your contact center. This approach ensures you have the appropriate licensing for your potential caller reach.

What does this mean for you?

Simply tell us the number of users or agents in your phone system or contact center when you set up your subscription
Flecha

What is a “user” or “agent” and how do I know how many I have?

When you have a contact center (call center) or phone system subscription with a service provider, you are paying per seat, which is referred to as a user or agent seat:

Agent Seat: The number of seats that enable agents to accept and/or make calls within a contact center (call center).
User Seat: The number of seats that allow users to make and receive calls through a cloud-based phone system.
Telephone Line: If you have an on-premise phone system, count the total number of telephone lines across all locations.

Not sure which applies to you?

No worries! If you're unsure whether you have users or agents in your current phone system setup, simply contact your provider or system administrator for clarification.
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What Usage rights are covered in my plan?

Your Phonzai subscription covers:

Usage Rights: Your subscription grants you exclusive rights to use the messages you create within the phone system or contact center associated with your subscription.

Text-To-Speech: Any message generated using text to speech that does not contain music, can be used indefinitely in your system.

Music: Your Music License is valid as long as your subscription is active.

*For further information, consult our terms of service.
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What are the payment options for my subscription?

Annual Payment: Pay for the entire year upfront and enjoy uninterrupted access for 12 months.

Monthly Payment: Pay on a month-to-month basis, but please note that this is still an annual contract. This means you commit to a 12-month subscription, with the convenience of spreading the payments over 12 months.
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Can I add credits to my Phonzai subscription?

If you need more Word Credits, you can purchase more as a one time plan or subscription. If you need additional Ai Credits you will need to upgrade to the next subscription tier, please contact support for assistance.
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What happens if I cancel my subscription?

If you decide to cancel your Phonzai subscription, here’s what you need to know:

Account Access: Your account will remain accessible until the end of your current plan term. Once your plan ends you will no longer be able to create Phonzai messages. You will have 30 days from the end of your term to download your message files.

Message License: Messages without music can be used in your system indefinitely.

Music License: Your music license is valid as long as your subscription is active. If you cancel your subscription, you must remove all messages containing music from your phone system and delete any saved copies of these messages by the end of your subscription term.
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Can I create other messages, like Greetings & Prompts with Phonzai?

Yes! Phonzai places no restrictions on the types of phone messages you can create.

faq realvoice

Flecha

How does On-Hold Message pricing Work?

One-time Purchase: starts at $150 per message.
Subscription: starts at $55/month, with 500 word credits included.

*Pricing varies based on whether you have a Phone System or Contact center and the size of your phone system (Agent Seat, User Seat, or Telephone line count)

Flecha

What is a “user” or “agent” and how do I know how many I have?

When you have a contact center (call center) or phone system subscription with a service provider, you are paying per seat, which is referred to as a user or agent seat:

Agent Seat: The number of seats that enable agents to accept and/or make calls within a contact center (call center).
User Seat: The number of seats that allow users to make and receive calls through a cloud-based phone system.
Telephone Line: If you have an on-premise phone system, count the total number of telephone lines across all locations.

If you don’t know how many seats you are paying for with your service provider, contact your administrator.
Flecha

Why is pricing based on the number of users or agents I have?

We ask for the amount of users in your phone system to calculate your potential reach in order to provide the necessary license coverage for music usage.
Flecha

Am I a good fit for an On-Hold Subscription?

An On-Hold subscription is ideal for customers who:

• Maintain more than one On-Hold message in their phone system
• Prefer to update announcements more than once a year
• Want to market to their callers while they await assistance
• Aim to engage callers during wait times with timely and relevant information
• Seek an easy, cost-effective solution for creating & updating on-hold messages, anytime

If any of these points resonate with you, then our On-Hold subscription is tailored to meet your needs perfectly!
Flecha

What is the timeframe to receive my recordings?

Standard Delivery: within 3-4 business days.
Rush Delivery: within 1-2 business days. The cost is an additional $80 for the first 100 words, and $40 for every 100 words thereafter.
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Can I listen to my message before I pay?

While personalized previews aren't available, you can be confident that your selected voice talent will bring your script to life with the same tone and pace demonstrated in their sample.

We encourage you to choose a voice talent whose sample closely matches your desired style.
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Can I make a change after I submit my order?

If you need to modify your order after submitting your script, please reach out to our Customer Support. Provide your Order ID along with details of the changes you'd like to make. Please be aware that there may be a fee for adjustments made to the script after purchase.
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What happens if I cancel my On-Hold Subscription before the 12 Month Contract Period is over?

If you decide to cancel your Real Voice On-Hold subscription, here’s what you need to know:

Plan Renewal: If you cancel before your 12-month contract ends, your plan won't automatically renew. However, you'll still be responsible for any remaining payments.

Account Access: You can use Word Credits and Mixer app until the end of your current billing cycle. After that, you won't be able access Mixer Projects, and files containing music will be deleted. Voice-only recordings ordered with Word Credits will still be available.

Message Licensing: Messages without music can be used indefinitely.

Music Licensing: Music can only be used while your subscription is active. If you cancel, you'll need to remove messages with music from your phone system and delete any saved copies.
Flecha

Can I order Greetings or Voicemails too?

Yes. Please visit our Pricing Page to see pricing for Greetings & Prompts.

The Definitive On-Hold
Resource for Verizon

While Verizon routes your calls, Snap Recordings helps fill that journey with trust-building, customer-focused audio.

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Common Service Complaints & Fixes

Use hold time to validate caller concerns and offer transparent, helpful responses.

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Promotional On-Hold Message

Use hold time as an opportunity to promote special offers or limited-time discounts.

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Location or Parking Information

Help visitors prepare for appointments by explaining parking access or facility layout.

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Account Security Tips

Share proactive advice to help callers protect their personal and account information.

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Regulatory or Legal Notices

Let callers know about recent policy changes or disclosures in a clear, reassuring tone.

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Price Match Guarantee Message

Strengthen buyer confidence by affirming your willingness to meet or beat competitor pricing.

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Weather-Related Updates

Inform callers of service delays or changes caused by weather events.

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Estimated Wait Time Reminders

Share average wait times to help callers understand how long they may be on hold.

Get Started

What are you waiting for?

Get custom phone messages for Verizon today!