On Hold Messages for Pediatric Offices

Whether their kids are coming in for a well child exam, sports physical, or because of an illness, parents have lots of questions! What if you could provide them with the information they need before they ever step foot in your office? On hold marketing offers the perfect opportunity to educate families about their children's health issues, give tips for cold & flu season, and tell them who to call for after-hours pediatric care. Best of all, you can easily update your messaging with the season.

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Pediatric message on hold

Inform callers of your hours, the insurance you accept, and your online patient portal.

Voice Award

Build credibility by sharing information about your pediatricians’ experience & educational background, board certification, and more.

Voice medical tips

Reduce the frustration of long hold times by keeping callers engaged with informative content on vaccine after-care and when to introduce solid foods.

Choose Your Voice and Music

Choose voice and music that compliments your practice values

Pediatric Office Script Examples


At Pueblo Pediatrics we are proud to offer children throughout Southern Colorado with the utmost in quality medical care. We serve children —from infants to adolescents — with everything from well child exams and sports physicals, to sick child diagnosis & treatment, and the management of chronic illness. Our doctors and staff continually strive to provide the highest caliber of medical care in accordance with the American Academy of Pediatrics. We want to make your experience with us a positive one, so you can be assured that we are here to address any questions or concerns you may have. Thank you for holding. Assistance is just moments away.


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As a parent, you carefully deliberate over the choices you make for your child, and few things are more important than making decisions about their healthcare. You can rest assured when you entrust your child’s care with Dr. Rosa. Dr. Rosa Santiago is a board certified pediatrician and fellow of the American Academy of Pediatrics. She received her medical degree from Rush Medical College and completed her pediatric residency at the University of Chicago Children’s Hospital. She has been practicing in the west suburbs for 18 years. Most importantly, she is deeply committed to providing the highest level of care to the children she has the privilege to serve. Kindly continue to hold. Someone will be right with you.


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Are you interested in the latest health information? Looking for toilet training tips or ideas on how to establish a consistent bedtime? Be sure to check out our blog! From vitamins and vaccines to ear infections and fever management, we cover all the topics you care about. Just visit Highlands Pediatric Associates dot com and subscribe! If you have questions or want to the doctors to address a topic, be sure to fill out the suggestion form! We look forward to continuing to share the most up-to-date information and resources with you! Thank you for holding.


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Children with specialized needs require an in-depth understanding of the issues they face, and above all, patience. At Cherry Creek Pediatrics, we are experienced in treating children with ADHD, depression, autism, and pediatric bipolar disorder. If your child is dealing with one of these conditions, we want you to know that you’re not alone. Our pediatricians and care team are here to guide you and provide the information and resources you need to manage your child’s condition and put them on the path to success. Your call is very important to us. Please continue to hold for personal assistance.


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We know families are busy! That is why Anderson Pediatric Group is dedicated to providing you with quality care and convenience! In addition to providing same-day sick appointments, evening, and Saturday hours, we are dedicated to ensuring that our patients are always seen within 15 minutes of their appointment time. If we’re running behind, we’ll always let you know. We will be happy to tell you more and address any questions you may have in just a moment.


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Each year nearly one million people are treated nationwide for bicycle related injuries. Sometimes, these injuries can be fatal. What’s most surprising is that most bicycle crashes involving children do not involve cars. They occur from collisions with fixed objects, loss of control, or falling from the bike. Children should wear a helmet at all times when riding a bicycle. To encourage good helmet-wearing habits, we recommend letting kids pick out their helmet or allowing them to decorate it with markers or stickers. For more summer safety tips, visit our website — Dr Yu Pediatrics dot com. Thank you for holding. We will return to your important call in just a moment.


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standard pricing

Greetings & Prompts

Starts at $80
$80 per 100 words*
$80 for each additional 100 words thereafter
*100 words is equal to approx. 40 seconds

On Hold Messages

What kind of system do you have?

Phone System
Contact Center
1 Minute 100 $99
2 Minutes 200 $99
3 Minutes 300 $99
4 Minutes 400 $99
5 Minutes 500 $99
6 Minutes 600 $99
7 Minutes 700 $99
8 Minutes 800 $99
* 100 words is equal to approximately 1 minute ** Each addtional 100 words added is $60

Please click the button below to inquire about volume pricing.

Rush Delivery
$80 for the first 100 words. $40 for every 100 words thereafter.
$25 per 100 words.