On Hold Messages for Retail

The retail market is competitive. Are you taking advantage of all the marketing opportunities available to you? Whether you are an independent boutique or a major retailer, on hold marketing provides an excellent opportunity to promote store events, highlight sales, and share information about the retail products you offer. Best of all, you can easily update your messaging with the season. Expand your marketing reach and get started today!
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On Hold Messages for Retail Businesses
Inform Callers

Inform callers of your hours, where to order online, your return policy, and more.

Voice Award

Build your brand by sharing information about what makes your store and products unique.

Reduce Hold Times

Reduce the frustration of long hold times by keeping callers engaged with information on the latest products, store promotions, and sales.

Choose Your Voice and Music

Choose voice and music that compliments your brand and target market.

Retail Script Examples


Thank you for calling Bella’s Boutique, your source for the latest in kid’s fashion. From baubles and bows to dresses, athletic wear, and more — we’ll keep your little ones in style and on trend! In addition to top designer brands, we also support local artisans and fashion labels, carrying a unique assortment, you won’t find anywhere else! We invite you to learn more and shop online at Bellas Boutique dot com. Thank you for holding. Someone will be right with you.

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If you are new to Performance CycleSport, we welcome you! We are conveniently located in Questa at 522 Bosque Road, next to Ricky’s Dinner, and we’re open to serve you Monday through Saturday from 8:00 AM to 8:00 PM. Stop in to check out our huge selection of bikes & frames, tires, helmets, cycling clothing, accessories, and more. If you need a tune up, our service department experts are on hand weekdays from 9 until 5, and can provide maintenance and repairs on any bicycle make and model. Ask for details, and please let us know how we may best assist you when we return.

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We’ve done it again…we made too much chocolate! But our loss is your gain, and there has never been a better time to treat yourself to something sweet! Stop into Culver Bay Chocolatiers the week of June 1st, and enjoy up to 50% off our seasonal chocolates and gift assortments, while supplies last. From caramels and truffles to our famous fudge, you’ll find great prices on the sweets you love. But don’t wait…these deals are going fast! See you soon!

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At Sun Studio Dancewear, we are pleased to offer the quality dance wear you need at the affordable prices you want! If you need to return something for any reason, please fill out the return form that came with your order, securely package it with the items you are returning, and mail them back to us. Please note: all items must be unworn and in their original packaging with tags attached. We cannot accept laundered items, undergarments, tights, make-up, or foot care items. Please allow up to 14 business days upon receipt for processing your return. If you received defective or incorrect items, let us know when we return to the line, and we will be happy to help. Assistance is just moments away.

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If you are unable to visit us in person, we invite you to visit us online at Grayson Furniture Gallery dot com. There you can learn more about us, read customer reviews, and even order online! Our website allows you to browse our fine selection of furniture by room or designer. From elegant bedroom sets to comfortable living room configurations, we have something for every room and every taste. Our website also provides you with information on our current promotions and flexible financing options. That’s Grayson Furniture Gallery dot com. Your call is very important to us. Please continue to hold for personal assistance.

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At Roselle Pharmacy, we are more than your local pharmacists. In fact, we carry a full line of durable medical equipment, designed to support your healthcare at home. From mobility solutions and bathroom aids to respiratory supplies, diabetic footwear, and more — we have the quality products you need all in one convenient location. We are pleased to announce that we also now carry the latest in lift chairs from American Mobility. With 3 reclining positions, your choice of 10 fabric options, and an integrated battery backup to keep you mobile even if your home loses power, American Mobility lift chairs are as convenient as they are comfortable! We’ll return to tell you more in just a moment.

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Attention brides-to-be! Mark your calendars for Saturday, May 18th for our Bubbles and Baubles Bridal Show! Grab your girlfriends and head to Southport Jewelers at 2:00pm for appetizers, champagne, and a luxurious assortment of wedding bands and bridal jewelry. Expert designers will discuss the best styles for each bridal gown silhouette, and one lucky winner will receive $250 off that day’s purchase! This is an event you won’t want to miss!

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As a family owned company, Anderson Appliances has proudly served the Hampton Roads area for more than 4 decades. We consider it an honor to give back to the community we call home, and we are pleased to take an active role in a variety of local charitable organizations and events. From co-chairing the annual Breast Cancer Walk to donating our repair services to the local fire department, giving back is a part of our company culture, and a family tradition we’re proud to continue generation after generation. Thank you for holding. We will return to your call in just a moment.

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standard pricing

Greetings & Prompts

Starts at $80
$80 per 100 words*
$80 for each additional 100 words thereafter
*100 words is equal to approx. 40 seconds

On Hold Messages

What kind of system do you have?

Phone System
Contact Center
1 Minute 100 $99
2 Minutes 200 $99
3 Minutes 300 $99
4 Minutes 400 $99
5 Minutes 500 $99
6 Minutes 600 $99
7 Minutes 700 $99
8 Minutes 800 $99
* 100 words is equal to approximately 1 minute ** Each addtional 100 words added is $60

Please click the button below to inquire about volume pricing.

Rush Delivery
$80 for the first 100 words. $40 for every 100 words thereafter.
$25 per 100 words.