On Hold Messages for Veterinarian Clinics

The best pet owners are educated pet owners. They understand the importance of annual vaccinations, they spay & neuter their animals, and they know when to seek veterinary care. So, if you had a chance to inform your pet parents before they step foot in your office, what would you want them to know? On hold marketing offers the perfect opportunity to highlight the various veterinary treatments you offer and share information about the pet food and wellness products you carry. Best of all, you can easily update your messaging with the season.

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Veterinarian Clinics message on hold

Inform callers of your hours, state-of-the-art technology, and how they can prepare their dog or cat for their visit.

Voice Award

Build your credibility by sharing information about your practice, experience & educational background, certifications, and more.

Voice medical tips

Reduce the frustration of long hold times by keeping callers engaged with informative content on pet allergies, at-home dental care, or financing options.

Choose Your Voice and Music

Choose voice and music that compliments your brand and practice values.

Veterinarian Clinic Script Examples

new patients

If you are a new pet owner, we would like to congratulate you on the newest addition to your family! We will be happy to schedule your pet’s first visit to our office and answer any of your questions about proper care. It is very important to make sure that your pet is spayed or neutered, so we can further prevent the overcrowding of local shelters. The staff at Turner Road Animal Hospital will be happy to tell you more about the benefits of spaying or neutering your pet when we return.


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Did you know that dental disease is the most common disease in dogs and cats? In fact, over 68% of all pets over the age of three have some form of periodontal or dental disease. At Albany Animal Clinic, we recommend that you bring your dog or cat in once every one to two years for routine cleanings, depending on age and teeth condition. With proper care your pet can enjoy dental health and fresh breath for years to come. Thank you for holding. Assistance is just moments away.


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urgent care

Sometimes, a pet is injured or ill and needs to be seen quickly. Rest assured that Premier Vets is here to help! Our veterinarians and staff are trained and equipped to handle any urgent care your pet has. We also provide house calls, and after hours emergency visits are available for clients with a current patient/doctor relationship. At Premier Vets, our clinic provides all the essential veterinarian services to keep your pet healthy and happy, and delivers the compassionate, high-quality care your animals deserve. Thank you for holding. We’ll be right with you.


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Is your pet up-to-date on all their vaccines? Proper immunization is essential to maintaining optimal health for your pet. At Sierra Pet Hospital we provide all the necessary vaccines as a part of our wellness care. Do you need a refill on heartworm or flea and tick medication? Are you looking for prescription food for pets with special dietary needs? We have it here! For your payment convenience, we accept all major credit cards, and financing is available through CareCredit. Ask for details, and let us know how we may best assist you when we return.


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At Rainier Veterinary Clinic, we know your pet is an important part of your family. That is why we work hard to deliver superior care in a welcoming environment. Our state-of-the-art facility allows us to provide a broad range of services, making us your trusted source for exceptional care. From required vaccinations and proper dental care to neutering and spaying to emergency surgical procedures, we provide all of the necessary veterinary services for cats and dogs. Whether you are coming to us for the first time or have been a valued patron for years, Dr. Applebee, Dr. Patel, and their staff appreciate the opportunity to meet your needs and exceed your expectations!


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If you are new to Knollwood Animal Hospital, we welcome you! We are located in Ruston at 600 North Knollwood Avenue, next to Sonny’s Cafe, and we are open to serve you Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 9 until 1. If you have an urgent need outside of our normal business hours, please call our on-call phone at 888-999-4000, or visit Southeast Veterinary Clinic, in Macon for 24/7 emergency care. You can also visit us online at Knollwood Vets dot com to access informative and helpful pet resources. Your call is very important to us. Please continue to hold for personal assistance.


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standard pricing

Greetings & Prompts

Starts at $80
$80 per 100 words*
$80 for each additional 100 words thereafter
*100 words is equal to approx. 40 seconds

On Hold Messages

What kind of system do you have?

Phone System
Contact Center
1 Minute 100 $99
2 Minutes 200 $99
3 Minutes 300 $99
4 Minutes 400 $99
5 Minutes 500 $99
6 Minutes 600 $99
7 Minutes 700 $99
8 Minutes 800 $99
* 100 words is equal to approximately 1 minute ** Each addtional 100 words added is $60

Please click the button below to inquire about volume pricing.

Rush Delivery
$80 for the first 100 words. $40 for every 100 words thereafter.
$25 per 100 words.