Trusted by banks, financial institutions, and enterprise teams worldwide
A Text-to-Speech Platform
Built for Bank Phone Systems
Create and update phone greetings, IVR prompts, and on-hold messages quickly — keeping everything consistent, compliant, and on-brand across all store branches.
Professional Voices
Clear, neutral voices that sound right for every branch and every caller.
Simple To Use
Change hours, holiday schedules, or required notices in just a few minutes.
Instant updates
Deploy changes immediately. No vendor delays, support tickets, or waiting.
Stay Organized
Manage messages securely, and get your team involved without adding extra steps.
Common Banking Phone System Use Cases
Everything you need to handle day-to-day phone messaging from one place.
Branch & Holiday Updates
Update menus for branch hours, holiday closures, or temporary notices in minutes.
Preview and approve messages instantly while keeping them consistent and ready to deploy across all locations.
Clear Professional Communication
Help callers get the information they need, with consent messages, transfers or self-service options.
Our AI writing assistant guides you in drafting messages using best-practice language — for menus, on-hold updates, or multilingual translations — without guesswork.
On-Hold Messages That Inform and Prepare Callers
Keep callers informed while they wait, with calm, neutral music designed for banks.
Everything is pre-licensed, safe for enterprise use, and reduces caller frustration during busy periods.
Effortless On-Hold Updates
Swap music for holidays, reorder messages for promotions, or refresh content — all without technical headaches.
The Mixer App makes it easy to update messaging in minutes, with zero vendor back-and-forth.
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Centralized Control for Multi-Branch Banks
Organize messages by branch, department, or use case. Preview scripts, listen to audio, and standardize approved, location-specific messaging across multiple branches.
Make updates once, then deploy consistently across branches — without guess work or busy work.
Invite your team to help manage and review messages without adding extra steps, so updates get done faster and nothing falls through the cracks.
pricing
Save up to 33% with annual billing
Monthly
Yearly
Save up to 40%
Compare all features and plans
Features Comparison
XXXXX
YYYYYY
/monthly
$XXX paid annually
Everything included in ‘Lite’
- XXXXXXX
- XXXXXXX
Add-Ons
On Hold Messaging + Music
Create and manage on-hold messages. Access unlimited music to use in any message,
and use our powerful on-hold message mixing app.
Add Licensing for Phone System
How many phone lines are in your phone system?
*Add-on pricing is based on your total phone
lines
Add Licensing for Contact Center
How many phone lines are in your contact center?
*Add-on pricing is based on your total phone
lines
RingEX Manager
Install audio to all your locations with just a few clicks. Schedule updates, and
manage your RingEX phone system audio with ease.
How many RingEX users are in your phone system?
*Add-on pricing is based on total users in your RingEX
phone system
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Monthly
Yearly
Order Summary
Plan:
Phonzai Phone Pro +
(Includes 1 seat)
$50/mo
--
Additional Seats
x $10
$20/mo
Subtotal
$70/mo
Due Today
$450
/yr
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faq
How does Phonzai pricing work for banks and credit unions?
Phonzai offers flexible plans that scale with your institution — Lite, Pro, Pro+, and Enterprise. Choose a plan that includes the AI-Credits you need for your messaging.
Higher-tier plans unlock batch editing and project sheets for managing messages across all branch locations.
Plans start at $30/month for month-to-month billing or $20/month with an annual subscription. Multi-branch organizations benefit from Enterprise plans with volume pricing.
Can my bank try Phonzai before subscribing?
Absolutely! We offer a free trial when you sign up. You’ll get complimentary AI-Credits to explore Phonzai’s features, create sample branch greetings, and hear the voice quality for yourself. Your compliance team can review the output before you commit to a plan.
Does my Phonzai plan include on-hold music for our branch phones?
No — music is optional. You can add On-Hold Music access to your Phonzai plan. Pricing is based on your phone system size (total number of lines or agents). Many banks use licensed music paired with on-hold announcements about current rates, new products, and digital banking services.
What languages does Phonzai support for bank phone messages?
Phonzai offers voices in the following languages. This is valuable for branches serving diverse communities — create the same greeting in multiple languages to serve all of your customers.
Can Phonzai help write phone scripts for our bank?
Yes! Phonzai includes AI-powered script writing assistance. Describe what you need — a branch greeting, IVR menu, on-hold announcement about a new product, or after-hours message — and Phonzai drafts a professional script for you. Your compliance team can review and approve the script before you generate the audio.
Is there a contract or commitment for banking Phonzai plans?
No long-term contracts required. Monthly plans can be cancelled anytime. Annual plans offer savings with a 12-month commitment. This makes it easy for your team to evaluate the platform before rolling it out across all branches.
Is Phonzai compliant with banking regulations for phone messaging?
Phonzai creates fixed, pre-recorded messages — not interactive AI that collects or processes caller information. Because your messages are pre-written, pre-approved audio files that simply play to callers, they don’t trigger the same compliance requirements as agentic phone solutions that listen to and respond to callers. Your compliance team reviews and approves each script before it goes live, giving you full control over what callers hear.
How do multi-branch banks manage phone greetings across all locations?
Phonzai’s batch editing and spreadsheet import features make it easy. Build your approved greeting templates for all branch types, then deploy them across every location at once. When rates change or new products launch, update the script once and push it everywhere.
Can I update hold messages for rate changes across all branches at once?
Yes — and you can do it in minutes. Create or update your on-hold announcement with the new rate information, then use batch deployment to push it to every branch simultaneously. Need to schedule the update to go live on a specific date? AMS and RingEX Manager both support scheduled installations, so your messaging stays in sync with your rate change effective dates.
What on-hold message content works best for banks and credit unions?
The most effective banking on-hold messages promote current products (CD rates, loan specials, new account offers), highlight digital banking services (mobile app, online bill pay), share community involvement, and remind callers about fraud prevention tips. Rotate announcements seasonally — tax season tips in spring, holiday hours in December. Phonzai’s Mixer app makes rearranging and swapping announcements simple.
Try Phonzai Today
The ultimate phone system message solution available for banks
