Trusted by medical practices, clinics, and healthcare teams nationwide
A Text-to-Speech Platform
for Healthcare Phone Systems
Update greetings, IVR prompts, and on-hold messages quickly — keeping patient communications consistent and professional across all providers and locations.
Professional Voices
Approachable, compassionate voices that patients understand and trust.
Quick and Simple
Update office hours, holiday closures, or provider schedules in minutes.
Instant updates
Create phone system messages, instantly. No vendor delays, no waiting.
Stay Organized
Keep messages secure, and invite your team to help without adding extra steps.
Common Healthcare
Phone System Use Cases
Everything you need to handle day-to-day patient communications from one place.
Office Hours & Holiday Updates
Quickly update menus for office hours, holiday closures, or temporary notices.
Preview and approve instantly while keeping messaging consistent across all locations.
Clear Professional Communication
Help patients get the support they need with consent messages, transfers, or self-service instructions.
Our AI writing assistant guides you in drafting messages using best-practice language — for menu options, on-hold messages, or multilingual translations — without guesswork.
On-Hold Messages That Support Patient Needs
Keep patients informed while they wait, with calm, neutral music designed for healthcare offices.
Pre-licensed and safe for business use, reducing frustration during peak call times.
Effortless Updates
Swap music, reorder messages, or refresh on-hold content — all in minutes using the Mixer App, without technical headaches or vendor delays.
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Centralized Control for Multi-Location Practices
Organize messages by provider, department, or office. Preview scripts, listen to audio, and standardize approved messaging across multiple offices.
Update once and deploy everywhere — no guesswork or extra busywork.
Invite your team to manage and review messages without adding steps, so updates get done faster and nothing falls through the cracks.
pricing
Save up to 33% with annual billing
Monthly
Yearly
Save up to 40%
Compare all features and plans
Features Comparison
XXXXX
YYYYYY
/monthly
$XXX paid annually
Everything included in ‘Lite’
- XXXXXXX
- XXXXXXX
Add-Ons
On Hold Messaging + Music
Create and manage on-hold messages. Access unlimited music to use in any message,
and use our powerful on-hold message mixing app.
Add Licensing for Phone System
How many phone lines are in your phone system?
*Add-on pricing is based on your total phone
lines
Add Licensing for Contact Center
How many phone lines are in your contact center?
*Add-on pricing is based on your total phone
lines
RingEX Manager
Install audio to all your locations with just a few clicks. Schedule updates, and
manage your RingEX phone system audio with ease.
How many RingEX users are in your phone system?
*Add-on pricing is based on total users in your RingEX
phone system
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Monthly
Yearly
Order Summary
Plan:
Phonzai Phone Pro +
(Includes 1 seat)
$50/mo
--
Additional Seats
x $10
$20/mo
Subtotal
$70/mo
Due Today
$450
/yr
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faq
How does Phonzai pricing work for healthcare practices?
Phonzai offers flexible plans that scale with your practice — Lite, Pro, Pro+, and Enterprise. Choose a plan that includes the AI-Credits you need for your messaging. Higher-tier plans unlock more advanced tools and automation to enhance your workflow. Plans start at $30/month for month-to-month billing or $20/month with an annual subscription. Multi-location medical groups benefit from Pro+ and Enterprise plans with batch editing and project sheets for managing greetings across all clinics.
Can my medical office try Phonzai before subscribing?
Absolutely! We offer a free trial when you sign up. You’ll get complimentary AI-Credits to explore Phonzai’s features and create your first messages — including patient greetings, IVR menus, and on-hold announcements. Hear the voice quality for yourself before committing to a plan.
Does my Phonzai plan include on-hold music for my practice?
On-hold music access is an optional add-on for Phonzai plans. Pricing is based on your phone system size (total number of lines or agents). Many healthcare practices use music with patient-focused announcements to keep callers engaged while on hold.
What languages are available for healthcare phone messages in Phonzai?
Phonzai offers voices in the following languages: English, French, Spanish, German, Italian, Portuguese, Dutch, Japanese, Korean, Mandarin, Cantonese, and more. This is especially valuable for multi-lingual patient populations — create the same greeting in multiple languages to serve your community better.
Can Phonzai help write phone scripts for my medical office?
Yes! Phonzai includes AI-powered script writing assistance. Describe what you need — a patient greeting, after-hours message, IVR menu, or on-hold announcement — and Phonzai drafts a professional script for you. You can also use the AI tools for translation and tone adjustment to ensure your messaging is clear, welcoming, and compliant.
Is there a contract or commitment for healthcare Phonzai plans?
No long-term contracts required. Monthly plans can be cancelled anytime. Annual plans offer savings with a 12-month commitment. This flexibility is ideal for practices that want to evaluate the platform before making a longer commitment.
What is a HIPAA-compliant voicemail?
A HIPAA-compliant voicemail is a pre-recorded message that avoids disclosing protected health information (PHI) to unintended listeners. Unlike agentic phone solutions that collect and process caller data — requiring complex HIPAA safeguards — Phonzai creates fixed, pre-recorded messages that simply play to callers. There’s no data collection, no caller interaction logging, and no PHI exposure risk. Your messages guide patients through your phone tree with a professional, consistent tone that you fully control.
How do I create a HIPAA-compliant voicemail greeting for my medical office?
With Phonzai, creating a compliant voicemail greeting takes minutes. Simply choose a professional AI voice, enter your script (our AI writing assistant can help draft compliant language), and generate your message instantly. Because Phonzai produces fixed, pre-recorded audio — not interactive AI that listens to or documents callers — you maintain complete control over exactly what patients hear. No sensitive information is collected or stored during the call.
Do I need a HIPAA-compliant phone system to use Phonzai for my medical practice?
Phonzai itself doesn’t require HIPAA compliance because it doesn’t collect, store, or process any patient information. It creates fixed, pre-recorded messages — like greetings, IVR menus, and on-hold announcements — that play to callers without any data exchange. This is fundamentally different from agentic AI phone solutions that listen to callers, document conversations, and need rigorous HIPAA safeguards. With Phonzai, patients hear a professional, reliable message that helps them navigate your phone system efficiently, while your practice avoids the complexity and cost of HIPAA-compliant interactive systems.
What should a medical office phone greeting include?
An effective medical office greeting should include your practice name, office hours, options for appointments/billing/prescription refills, after-hours instructions, and any urgent care guidance. Phonzai’s AI writing assistant can help you craft a professional script that covers all the essentials. Because the message is fixed and pre-recorded, you control exactly what every caller hears — ensuring consistency across your front desk, after-hours line, and any additional locations.
How do multi-location medical groups manage phone greetings across clinics?
Phonzai makes it simple. Create a master project with your approved greetings and IVR prompts, then batch-deploy across every clinic location in a few clicks. Each location can have customized details (address, hours, providers) while maintaining brand consistency. Need to update flu shot messaging across 50 clinics? Import your project sheet, make the change once, and push it everywhere. Your team can manage their own locations without accessing the entire system.
What is a HIPAA-compliant voicemail script?
A HIPAA-compliant voicemail script is a carefully worded message that directs callers without revealing or requesting protected health information. Typical scripts include your practice name, a request to leave a callback number, and instructions to avoid leaving detailed medical information in the voicemail. Phonzai’s AI writing assistant can generate compliant script templates for your practice — just describe your needs, and it drafts professional language you can review, edit, and approve before generating the audio.
Try Phonzai Today
The ultimate phone system messaging solution for clinics and healthcare offices.
