On Hold Messages for Medical Offices

If you had your patients’ undivided attention, what would you want them to know? On hold marketing offers the perfect opportunity to discuss your credentials, share your experience, and assure patients that they have made the right call! In fact, your phone system is a powerful marketing tool for your practice, allowing you to easily update your messaging with the season, provide important health tips, or highlight new care initiatives.

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medical message on hold

Inform patients of your office hours, accepted insurance, or what they can expect during their visit.

Voice Award

Build your credibility by sharing information about your practice, experience & educational background, industry affiliations, awards, and more.

Voice medical tips

Reduce the frustration of long hold times by keeping callers engaged with informative content such as tips for cold and flu season and what to do if they have an after-hours emergency.

Choose Your Voice and Music

Choose voice and music that compliments your brand and practice values.

Medical Office Script Examples


Thank you for calling Bauer Family Medicine. We take great pride in offering our patients with the highest level of efficient and quality care. We invite you to visit our website - Bauer Family Medicine dot com to learn more. Your call is very important to us. Please continue to hold for personal assistance.

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If this is a medical emergency, please hang up and dial 911. All other calls please remain on the line. We will be happy to schedule your appointment or address any questions you may have in just a moment. Thank you for your patience during this brief delay.

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Podiatry Plus is conveniently located in Hoffman Estates at 1200 Higgins Road, Suite 100, and we are available to assist you weekdays from 8:00 AM to 4:00 PM. Whether you are coming to us for the first time or have been a valued patient for years, we look forward to assisting you today. Thank you for holding.

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For the finest in comprehensive and compassionate care, Village Cardiology is here to serve you. For your convenience, we accept a variety of insurance plans as well as private pay. We will be happy to answer your insurance or billing questions when we return to the line.

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We invite you to visit our website – Denver Dermatology dot com. There you can learn more about our services, meet our staff, and get directions to our office. Denver Dermatology is proud to staff a team of the finest medical professionals. It is our philosophy and commitment to provide each and every patient with the utmost in quality, comprehensive care. Please let us know how we can best serve you when we return to the line.

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Whatever your individual needs, you can trust that our experienced doctors and staff will provide you with the utmost in quality care. At First Response Urgent Care, all of our doctors and staff continually strive to provide the highest caliber of medical care available. One of our caring and attentive staff members will be right with you.

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If you are a new patient, we would like to take this opportunity to say "welcome." If you are calling to make your first appointment, please have your insurance information readily available. When you come for your initial visit, we ask that you arrive 15 minutes prior to your appointment time and bring your insurance card and a valid photo ID. We will be happy to provide you with directions to our office and address any questions you may have in just a moment.

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standard pricing

Greetings & Prompts

Starts at $80
$80 per 100 words*
$80 for each additional 100 words thereafter
*100 words is equal to approx. 40 seconds

On Hold Messages

What kind of system do you have?

Phone System
Contact Center
1 Minute 100 $99
2 Minutes 200 $99
3 Minutes 300 $99
4 Minutes 400 $99
5 Minutes 500 $99
6 Minutes 600 $99
7 Minutes 700 $99
8 Minutes 800 $99
* 100 words is equal to approximately 1 minute ** Each addtional 100 words added is $60

Please click the button below to inquire about volume pricing.

Rush Delivery
$80 for the first 100 words. $40 for every 100 words thereafter.
$25 per 100 words.