Find your industry
Browse phone message examples and scripts written for the way your business talks to callers.
AccountingEnsure your clients are informed of extended office hours during tax season, what financial documents they should bring, and reduce the frustration of long hold times by keeping callers engaged with tips for year-end tax planning or how accurate financial statements can enhance cash flow.
AutomotiveBuild your credibility while keeping callers informed and engaged on the latest dealership information, automotive care tips, financing information, and when to schedule preventative maintenance. Also, promoting your current discounts and specials can result in ROI for your company.
BankingReduce the frustration of long hold times by keeping callers engaged with helpful tips to manage their online account as well as details on your business services and loan programs. You can accomplish this while keeping your customers informed of office information while offering information on the types of checking accounts you offer.
BPOSReduce caller churn by keeping customers engaged with relevant, up-to-date information during hold times, such as service updates, expected wait times, and important business details. This ensures callers remain informed and engaged while waiting, improving their overall experience.
ConstructionProvide callers with updates on project timelines, service availability, and key offerings while they wait on hold. Share important announcements and safety updates to reinforce your professionalism and demonstrate expertise in the construction industry.
DentistryKeep your patients up-to-date with office information, build your dental practice's credibility, and reduce callers' frustration of long hold times by keeping them engaged with dental care tips and oral health information.
DermatologyAn educated patient is your best patient. They understand what to expect when they visit your office, and they are aware of the many aesthetic services you provide. So, if you had a chance to inform your patients before they step foot in your office, what would you want them to know?
EducationOn hold marketing offers the perfect opportunity to share information about upcoming school events, faculty changes, educational programs, and more.
Family PracticeAre your patients missing out on valuable health information? Do they know all the urgent care services your family practice provides? On hold marketing offers the perfect opportunity to educate your patients, and share information on cold & flu season, travel vaccines, your office’s healthcare initiatives, and more.
Financial ServicesOn hold marketing offers the perfect opportunity to share information on stocks, bonds, mutual funds, and other investment options. Easily update your messaging with the season, keeping clients up-to-date with the latest information all year long.
Government AgenciesEstablishing clear communication and a professional image is essential to any government agency. Informing callers before they speak to a live representative helps streamline call flow, and creates a more streamlined experience.
Healthcare / MedicalEnsure your patients are informed on updated office information, mention your clinical staff's accreditations, and reduce the frustration of long hold times by keeping callers engaged with cold and flu season tips, and what to do if they have an after-hours emergency.
Home RemodelingInform callers of your office hours, interior & exterior remodeling services, or what they can expect during the home renovation process – all while building your credibility and reducing the frustration of long hold times.
HospitalityWhether you are a hotel, transportation provider, theme park, or offer other tourism services, your phone system is a powerful marketing tool for your hospitality business. Not only can you keep callers informed, but you can easily update your messages with the season.
InsuranceReduce callers' frustration attributed to long hold times by keeping them engaged instead with helpful risk management tips, steps on filing a claim, and how to take advantage of available insurance discounts. You can accomplish while keeping your clients informed of office information, and offering information about umbrella coverage or discounts.
IT ServicesKeep your customers up-to-date with latest solutions in IT security, information about your 24-hour support line, and reduce callers' frustration of long hold times by keeping them engaged with details on the latest VoIP systems and Cloud computing.
LawIn such a highly competitive field, you can’t miss an opportunity to assure clients that they have made the right choice with your law firm. With on hold marketing, you can make an impact the very first time they call. On hold marketing offers the perfect opportunity to showcase your credentials and share your experience.
Maintenance ServicesKeep clients informed with updates on service hours, maintenance schedules, and your full range of services while they wait on hold. Share important announcements and seasonal updates to build credibility and showcase your professional expertise.
Mortgage LendingIf you had your client's undivided attention, what would you want them to know? Build your credibility while keeping clients informed and engaged with tips on home refinancing, FHA loans, the pre-qualifying process, and more.
Non-ProfitWhen you depend on donations to operate, communication is key. So, if you had someone’s undivided attention, what would you want them to know? On hold marketing offers the perfect opportunity to promote your organization, share your mission, and inspire callers to take the next step in supporting your non-profit.
Orthopedics & PtAre you missing out on opportunities to inform and engage your patients before they step foot in your office? On hold marketing offers the perfect chance to educate your patients on the type of orthopedic care you provide and what they can expect during their visit.
PediatricWhether their kids are coming in for a well child exam, sports physical, or because of an illness, parents have lots of questions! What if you could provide them with the information they need before they ever step foot in your office?
Property ManagementBuild your credibility while keeping callers informed and engaged on the types of properties you manage, how the management process works, and your approach to resolving maintenance & tenant issues.
Real EstateInform callers of your office hours, featured property listings, or what they can expect during the home buying process – all while building your credibility and reducing the frustration of long hold times. Include tips for staging your home and how to prepare for a move for added engagement and helpful advice your callers will appreciate.
RestaurantsOn hold marketing offers the perfect opportunity to highlight popular menu items and boost your catering orders. Best of all, you can easily update your messaging with the season or to promote your current specials. Separate your restaurant from the pack!
RetailWhether you are an independent boutique or a major retailer, on hold marketing provides an excellent opportunity to promote store events, highlight sales, and share information about the retail products you offer.
TelecommunicationOn hold marketing offers the perfect opportunity to talk about hosted solutions, your cabling capabilities, and to assure prospective customers that they have made the right call! In fact, your phone system is a powerful marketing tool for your business, allowing you to showcase some of the features your products offer.
TransportationUse custom phone messages to keep clients informed at every stage of the transit process. Share real-time shipment updates, direct callers to the right department for tracking inquiries, and communicate essential service announcements. Promote new logistics solutions and seasonal offerings, ensuring clients feel supported and connected to your services.
