Establish your brand voice

Whether you need IVR, auto-attendant, call queue, or voicemail greetings - we provide the industry's best voices and AI writing tools to ensure every call is answered with a friendly and professional voice.

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Trusted by 100000+ great companies worldwide

Your voice, your choice

Whether you prefer the human touch of our professional voice-over artists or the convenience of lifelike AI voices, we offer the highest quality voice solutions for your phone system and contact center.

Choose from over 150 of the industry’s best voice-over artists to record studio-quality phone greetings for your business. Available in English, Spanish, French. Other languages upon request.
  • Industry leading voice-talent
  • 3-4 business days turnaround
  • Studio Recordings
  • 100% Human engineered
Phonzai let’s you generate greetings, prompts and on-hold messages in seconds with ultra-realistic AI voices. Choose from 40+ languages, delivering unmatched flexibility and speed.
  • Natural AI sounding voices
  • Instant results
  • Unlimited music
  • AI writing & translation

what you get

Voice-Overs

Voice-Overs

Choose between professional voice-over artists or instant AI voices, with multiple language options for creating engaging greetings.

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24/7 Online Ordering

24/7 Online Ordering

Order professional voice recordings anytime, or generate greetings instantly using AI voices on our user-friendly platform

AI Writing Tools

AI Writing Tools

Next-generation expert AI writing assistance and accurate message translations to create greetings in any language.

Fast Turnaround

Fast Turnaround

Create greetings instantly using AI voices, or receive real voice recordings within 3-4 business days (1-2 day rush delivery available).

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Listen to examples

‘Real Voices’
‘Phonzai’ Instant AI

Pricing

Save up to 33% with annual billing
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Explore Phonzai & see how easy it is to create custom phone system messages.
Enterprise
xFor high-volume needs(100+ phone lines)
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Compare all features and plans
Features Comparison

The A to Z of phone greetings

From the moment a customer or client reaches out to your company, the way you greet them sets the tone for the entire interaction. This glossary provides an overview of various types of greetings we can create to enhance your caller experience.

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Business Hours Greetings

Guide callers during business hours to the right department or information quickly and effectively.

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Holiday/Special Event Greetings

Notify callers of special operating hours or closures during holidays and events, and provide relevant promotional information.

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Company Voicemail

Allow callers to leave messages directly in the general voicemail box.

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Personal Voicemail Greetings

Allow unavailable staff members to inform callers of their absence, provide options to leave a message or redirect them to alternative contacts.

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After Hours Voicemail Greetings

Assist callers outside business hours with relevant information, including business hours, option to leave a voicemail, or provide emergency contacts.

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Dial by Name Directory

Offer an easy way to find personnel by name and extension.

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Department Voicemail Greetings

Inform callers of current department status, prompt them to leave a message, or provide alternate support options and operational details.

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Other Voicemail Greetings

Tailored voicemails for specific situations such as inclement weather, high call volumes, lunch hours, service outages and more.

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faq

Flecha

What’s the difference between RealVoice & Phonzai?

RealVoice plans come with word credits to order recordings from over 150 industry-leading real
human voice over talents. You can then use these recordings to create and update existing on hold messages using the mixer app

Phonzai is an AI solution that uses advanced text-to-speech voices and writing assistance, allowing you to generate announcements in minutes. Write, Preview, and save messages instantly.

Flecha

How much do professional business phone greetings cost?

Real Voice:

  • One-time purchases start at $80 per 100 words, with additional add-ons available.
  • Word Credit plans start at $1080 for 1500 words — the more you purchase, the more you save.

Word credits can be used across one or multiple projects and updates throughout the year, providing flexibility and savings without having to budget for additional purchases.

Phonzai AI voice prompts: start at $20/month billed annually or $30/month-to-month, with unlimited revisions and instant generation included in your plan.

Visit our pricing page for additional information.

Flecha

How do I create professional greetings for multiple office locations?

Managing a multi-location phone system?

With Phonzai, you can instantly generate and batch edit greetings across dozens or hundreds of locations from a single account.

For RealVoice recordings, Word Credit plans offer volume savings — purchase credits in bulk and use them across one or multiple projects throughout the year.

Both options support spreadsheet import, so you can build out large multi-location projects quickly.

Flecha

What languages are available for professional phone greetings?

RealVoice offers English, Spanish & French Voice over talents. For companies that require phone messages recorded in other languages, we offer international voices and production services through our partner network. To learn more Contact Sales.

Phonzai  offers voices in the following languages.

 Don’t see a language you need? Contact Support for assistance.

Flecha

What file formats do you offer?


We support most audio file formats used in phone systems and contact centers, including:


AIFF (44.1kHz 16-bit)
MP3 (128kbps)
MP3 (320kbps)
VOX
WAV (11kHz 16-bit)
WAV (44.1kHz 16-bit)
WAV CCITT µlaw (8kHz 8-bit)
WAV PCM (8kHz 16-bit)

If you're unsure about the best format for your phone system, please contact your provider or system administrator for support.
Flecha

When will I receive my completed project?

RealVoice:
  • Standard Delivery is within 3-4 business days.
  • Rush Delivery is within 1-2 business days. The cost is an additional $80 for the first 100 words, and $40 for every 100 words thereafter.
Phonzai subscribers can create and download messages instantly, no wait time once greetings are approved.

 

Flecha

What is a professional voicemail greeting?

A professional voicemail greeting is the recorded message callers hear when they reach your voicemail. It typically includes your business name, a brief explanation of why you can’t answer, and instructions for leaving a message or reaching someone else. A well-crafted greeting builds credibility and reassures callers they’ve reached the right place. Snap Recordings offers both AI-generated and professionally voiced greetings so your business always sounds polished.

Flecha

What makes a good business voicemail greeting?

A good business voicemail greeting is clear, concise, and professional. It should state your business name, let callers know when to expect a callback, and offer alternative ways to reach you (like a website or email). Avoid overly long greetings — callers want to leave their message quickly. Need help? Phonzai’s AI writing assistant can draft a polished greeting script for you in seconds.

Flecha

How do I record a professional voicemail greeting?

You have two great options. With Phonzai, select a premium AI voice, type or paste your script, and your greeting is generated instantly — ready to download in any phone system format. With RealVoice, choose from 150+ professional voice talents who record your greeting in a studio and deliver it within days. Either way, the result sounds polished and professional — no recording equipment or awkward takes required.

Flecha

How do I maintain consistent phone greetings across all branch locations?

Use Phonzai’s batch editing and project sheet features. Create your approved greeting templates, then deploy them across every location at once. When you need to update hours, add a seasonal message, or roll out a new brand script — make the change once and push it everywhere.