Snap Recordings is thrilled to be an active sponsor of this year’s 14th annual BroadSoft Connections conference, Nov. 13-15 in San Antonio, Texas.
Knowing that businesses have one shot to make an exceptional first impression with callers, this year’s event theme – “Let’s Change the Game!” – is especially pertinent for the team at Snap Recordings, the UC industry’s definitive source of professional voice recordings for business telephone systems. Showcased will be Snap Recordings full Voice Talent resources for Auto Attendant, Message/Music on Hold and IVR recordings along with their advanced hosted announcement management tools and services.
Members of the Snap Recordings team, including Vice President of Business Development Saul Ives, will demonstrate why Snap is the simple and economic way to manage and purchase UC phone system messages, with professionally recorded voice announcements and additional management tools that will help UC vendors and their direct customers.
- Build instant business credibility with inbound callers
- Optimize call handling, routing and business information messaging
- Reduce caller disconnects and customer churn from inadequate call handling
- Promote creative cross selling of products and services through their UC system
- Access to additional and critical UC system messaging management features
- Streamline UC system operation and control with a turnkey message management solution
And best of all, Snap Recording features are fully integrated into the BroadSoft Business making UC service provider and reseller inclusion a simple task while adding critically needed new features and revenue streams.
“By the time a potential customer dials your company’s number, your enterprise has become, for the moment, the top candidate for their business,” Ives says. “We offer an opportunity for businesses to tailor that caller experience and convert telephone-based inquiries into positive customer interactions and revenue generating opportunities.”
Businesses that have the most to gain from Snap Recordings’ system include auto dealerships, insurance companies, real estate firms, medical practices, school districts, government agencies, general services, e-commerce and retail stores. These businesses are heavily predicated and dependent on phone based customer interaction.
BroadSoft Connections is an annual global users’ conference that has become the epicenter of Unified Communications innovation.By assembling top innovators and experts, attendees to this year’s event will not only gain valuable knowledge and hands-on experience to use, sell and deploy cloud unified communications, but collectively help shape the future of business communications.
“Smart, unified and innovative – that’s what businesses hope for in a messaging system,” Ives says. “The advantage gained with Snap Recordings via the BroadSoft solution is what we’ll be demonstrating. It’s a simple and intuitive process.”
BroadSoft CMO Taher Behbehani says, “Snap Recordings is united with BroadSoft in driving successful and innovative BroadSoft Business mobile unified communications, team collaboration and contact center solutions.”
About Snap Recordings
Snap Recordings provides UC vendors and their customers with a fully integrated hosted announcement management solution for BroadSoft BroadWorks system. Users gain a comprehensive, real-time view of their phone system with the ability to manage, create and order professionally recorded announcements for Auto Attendants, Message/Music On Hold Call Queue Agent along with other associated system announcements and messages.
BroadSoft is the technology innovator in cloud communication, collaboration, and contact center solutions for businesses and service providers across 80 countries. We are the market share leader for cloud unified communications with an open, mobile and secure platform trusted by 25 of the world’s top 30 Service Providers by revenue. BroadSoft Business empowers users and teams to share ideas and work simply to achieve breakthrough performance.