Snap Recordings Blog

Businesses today are actively migrating to VoIP and Unified Communication platforms to reduce costs and take advantage of the rich feature functionalities and high potential of today’s advanced phone systems. Market forecasts by Transparency Market Research show that the Unified Communications as a Service (UCaaS), Unified Communications (UC), and VoIP markets collectively will grow to $61.9 billion by 2018, up from $22.8 billion in 20111, with a solid future path to continue experiencing “double-digit” growth ...
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While it's easy to hear about how valuable customer experience is, sometimes it just seems like random business-blog talk. Looking at the numbers, though, makes the idea of putting out the best business experience take on new life. One way to ensure the optimal experience is to personalize it to ...
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