A practical look at how teams update IVR menus, on-hold messages, and greetings across every location with Phonzai.
A comprehensive, example-driven resource for businesses that want their phone systems to sound professional, helpful, and intentional.
Every customer interaction is an opportunity to make a great impression, which is why companies should consider using interactive workflow engine technology to create more personalized self-service. It’s a cutting-edge way to “wow” your customers in every phone call.
After the sale is made and the phone system is configured, it’s time to have the greetings & voice prompts recorded; something that can be time-consuming and burdensome for Telecom Agents and their customers. Moreover, it’s self-evident that professional voice recordings far surpass the quality of customer self-recorded phone system messages. So, it’s no surprise that more and more Telcom Agents like MSP’s & VAR’s are including professional greeting & voice prompt packages with their phone system sales. However, professional voice recordings offer a lot more value than a great sounding phone system.
Here are 5 ways that Telecom Agents can benefit from professional voice recordings:
Whether your business is currently using UCaaS or you’re just getting started, navigating the seemingly endless UCaaS features can be overwhelming. From enterprise messaging to telephony, presence technology to video conferencing…which features will you use? Which ones add the most value to your company? While all businesses are different, we’ve narrowed down the top 5 UCaaS features, that can enhance any business regardless of industry.
