Snap Recordings Blog

Business phone systems can be confusing at times, especially since it seems that every company wants to call each phone system feature by a different name. IVR, UC phone system, call flow, auto-attendant, virtual representative, the list of terms goes on and on.
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Calling a business for the first time is a lot like going on a blind date. You base a lot on first impressions, and you look for specific traits to determine if you might want to pursue a long-term relationship. One wrong move, and you’re back to looking for other fish in the sea.
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