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Snap Recordings Blog

Technology has placed power in the hands of end users like never before. Users now have control to do work both at the office and remotely, as well as send and receive important information through any device at any time. Your employees are no longer chained to office desks. This perfect storm of robust unified communications and phone system features has contributed to the vast growth of today’s business communications and efficiency. It’s time to keep up, or get left in the dust of your competition. Make sure ...
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When looking into business phone system options, there are plenty to choose from – especially from a small business perspective. From PBX, VoIP and UC, it can be confusing to narrow down the many contenders that have flooded the market. Either way, having the right phone system is a necessity to ...
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Having the right phone message carries the potential to make or break a caller’s impression of you and your business. Is yours a balanced blend of professional, succinct and informative? While an effective phone message is as simple as “Hi, this is Sharon, I’m not available right now, please leave ...
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The Unified Communications as a Service (UCaaS) delivery model has gained considerable traction over the last few years – and that momentum is expected to continue. According to a Transparency Market Research (TMR) report, the UC market is expected to reach $61.9 billion by 2018. As UCaaS continues ...
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Being on hold has become a run-of-the-mill occurrence – but that doesn’t mean it has to be a bad experience. In fact, according to a study by Stan Rapp and Tom Collins of Maximarketing, 88% of callers preferred on hold messages to other hold options, and 16-20% made a purchase based on an on hold ...
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The landscape for companies offering cloud communication services at a great price is extremely competitive. Removing the need for underlying hardware, an abundance of robust feature sets and competitive price points make deciding on a cloud provider (and sticking with them) a difficult decision ...
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It’s helpful to remember communication on a basic level. One party has a message and seeks relevant listeners, or someone is seeking something and wants to know the best way to get it. Satisfying this dynamic is one of the defining characteristics separating us from the animal kingdom. How do so ...
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