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Snap Recordings Blog

Nowadays, small businesses are held to a higher standard and expected to be on a level playing field with larger corporations. This is in every sense of the word: with their communications, transactions and quality of product/service. As a small business, you have the advantage for more personalized customer service and quicker turnaround on decisions, so make sure you use that. But at the end of the day, making your business appear larger can be beneficial. In terms of actually implementing this, here are a few ...
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Via McKinsey&Company, 75% of online customers expect a response within 5 minutes. Are you prepared to deliver on that expectation? If not, make arrangements to do so, because this is the new reality of the cloud era. It’s evident from these and other customer service stats and figures that the ...
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When compared to IT and other telecom industries, Unified Communications (UC) is still very much in its infancy. The way it has evolved has also affected the way customers react to UC and its benefits. Although telephony and UC are often intertwined and link to a suite of common features such as ...
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The weather is finally warming up and the flowers are in bloom. With spring officially here, it’s the perfect time for some spring cleaning. Sure, a little cleanup is great around the house, but could your business use some sprucing up too? It may be time to clean house so to speak when it comes to ...
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It seems like everyday there is a new social media network or photo-sharing app that you need to get on board with for your brand. Keeping up with the latest social media trends, not to mention adding your company’s profile to the highest ranked social media networks can be very overwhelming; ...
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So you have an incredible business idea, you get the courage to implement your idea and thus start-up your first small business — but how do you market your product or service without breaking the budget? It’s not always an easy task to figure affordable ways to advertise your new business, but ...
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